Hello,

last time i wan using windows server 2012 in good condition but , suddenly power down .

and I stared machine i saw one error (Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you .(0% complete)  BAD_SYSTEM_CONFIG_INFO).

I tried in SAFE MODE but problem is not solve , can you help me about this problem.

Regards,

Devendra.

9799178189

Hi Devendra,

I think registry is corrupted. If it is virtual machine, can you mount the system drive to another server, go into C:\Windows\System32\config,there should be a folder called RegBack . This is a backup of your registry. Then copy those files to the C:\Windows\System32\config, overwriting the old ones (make a backup if you like).

Second option is try to repair the server by using windows 2012 bootable media.

Thanks,

Umesh.S.K

• Proposed as answer by Vivian_WangMicrosoft community contributor, Moderator Wednesday, January 07, 2015 6:02 AM
• Marked as answer by Vivian_WangMicrosoft community contributor, Moderator Tuesday, January 13, 2015 8:06 AM

Hi,

I would agree with Umesh.S.K, you could try restarting the computer by selecting "last known good configuration" in the boot options.

If the restart does not fix the problem, the registry damage is too extensive. You must reinstall the OS or use the Emergency Repair Disk (ERD) that you previously created by using the Windows Backup tool.

For more information about BAD_SYSTEM_CONFIG_INFO, you could refer to:

http://msdn.microsoft.com/en-us/library/windows/hardware/ff559188(v=vs.85).aspx

Regards.

All Thanks for support.