Windows continuously scroll to top when Chrome open
Windows 7, patches current Chrome Version 42.0.2311.152 m
When Chrome is open, any window on my computer constantly scrolls to the top when it is the active window and the mouse cursor is inside the window. If I close Chrome, this problem stops. Also, when I press the Control key while the cursor is in the Chrome window, the font continuously steps to larger sizes (as though I was pressing Ctrl/+). I am finding a similar, although not identical problem when Firefox is open.
It appears that IE 11 is immune to this problem - i.e., I can have Chrome open and still navigate around IE without it constantly scrolling to the top. However, all other apps I've tried (Adobe Lightroom, Quicken, Windows Explorer, to name a few) continuously scroll when Chrome is open. 
I've had this issue for a couple weeks. Any ideas on the problem or how to fix it? 
Thank you.
May 18th, 2015 4:08pm

Can you try a clean boot and check ?

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May 18th, 2015 10:57pm


My own computer have ever encountered similar problem with yours. Even reinstall system also encounter same problem. At last, it was verified to be keyboard problem.

For your problem, if it is desktop PC, it would be better to switch another keyboard for test.

On the other hand, you can check Event Viewer if it identify this problem. 

You can also try to use system restore to revert your system to a former normal time point for test to fix this problem.

May 19th, 2015 7:04am

Is everything normal before?

is there any changes before this issue happen? (install, reinstall, update)

did you try system restore?

may I know your PC model. Is it comes with touchscreen?

did you try to installed different version of Chrome?

did that chrome playing some video/flash when your PC automatically scroll out?

did you try to run chrome without plugin? follow the step from DavidPostill

try to check at safe mode with networking, if issue don't persist, please do clean boot as arnavsharma suggest

I know that you also posted this issue to Google support, please do both way and let us know the update from browser support side

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May 20th, 2015 3:42am

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