Windows 7 TS Install Software Updates failing 80070490 8007047f 800f0805
I have a task sequence that's failing on the Software Updates. I'm getting a few different errors in the CBS log but they don't seem to make sense to me.
First off, I'm getting these errors. Now, before we start, I don't have any Vista files on this machine. The WIM ultimately came from a MSFT Win 7 SP1 disc.
2012-04-19 11:32:16, Info CBS WinVerifyTrust failed [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
2012-04-19 11:32:16, Error CBS Failed to verify if mum file \\?\c:\40d7a35ce5a7644ff1\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.mum
is vouched for by catalog \\?\c:\40d7a35ce5a7644ff1\Sandbox\WUClient-SelfUpdate-Aux-TopLevel.cab\update.cat. [HRESULT = 0x8007047f - ERROR_APP_WRONG_OS]
These errors are followed by
2012-04-19 11:32:16, Info CBS Session: 30219849_4233735632 initialized by client WindowsUpdateAgent.
2012-04-19 11:32:16, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
Then later in the log, for several of the updates, I see:
2012-04-19 11:32:22, Info CBS Failed to get session package
state for package: Package_1_for_KB2656356~31bf3856ad364e35~amd64~~6.1.1.1
[HRESULT = 0x80070490 - ERROR_NOT_FOUND]
Now what makes no sense here is the ~amd64~ part. It's not an AMD machine and we have no AMD workstations in our environment.
The updates hang on (Downloading x of x XX%) and I've already installed the KB2509007 hotfix, so that should eliminate that possibility.
The only thing that I've seen thusfar in the WindowsUpdate.log file is the following:
2012-04-19 11:32:15:882 2444 990 Misc
= Process: c:\40d7a35ce5a7644ff1\wusetup.exe
2012-04-19 11:32:15:882 2444 990 Setup Evaluating CBS package
"c:\40d7a35ce5a7644ff1\WUClient-SelfUpdate-Core-TopLevel.cab"
2012-04-19 11:32:15:992 2444 990 Handler
FATAL: UH: 0x8007047f: CreatePackage failed in CCbs::CreatePackage
2012-04-19 11:32:15:992 2444 990 Setup WARNING: Failed to evaluate
applicability, will try to install anyway, error = 0x8007047F
2012-04-19 11:32:15:992 2444 990 Setup Evaluating CBS package
"c:\40d7a35ce5a7644ff1\WUClient-SelfUpdate-ActiveX.cab"
2012-04-19 11:32:16:007 2444 990 Handler
FATAL: UH: 0x8007047f: CreatePackage failed in CCbs::CreatePackage
2012-04-19 11:32:16:007 2444 990 Setup WARNING: Failed to evaluate
applicability, will try to install anyway, error = 0x8007047F
2012-04-19 11:32:16:007 2444 990 Setup Evaluating CBS package
"c:\40d7a35ce5a7644ff1\WUClient-SelfUpdate-Aux-TopLevel.cab"
2012-04-19 11:32:16:038 2444 990 Handler
FATAL: UH: 0x8007047f: CreatePackage failed in CCbs::CreatePackage
2012-04-19 11:32:16:038 2444 990 Setup WARNING: Failed to evaluate
applicability, will try to install anyway, error = 0x8007047F
2012-04-19 11:32:16:038 2444 990 Setup wusetup has finished.
Exit code is 47f. Reboot is NOT needed
2012-04-19 11:32:33:599 268 7cc Agent WARNING: Failed
to evaluate Installed rule, updateId = {189A8F50-0C3A-4FDF-8BC2-BC23A3EB11FB}.101, hr = 80242013
Any thoughts would be greatly appreciated.
April 19th, 2012 1:53pm
It sounds like it can't find the update(s) and location(s). Did you check if the client is connected to a site, part of boundary, etc?My Blog: http://www.petervanderwoude.nl/
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April 19th, 2012 3:30pm
The client is getting some updates successfully and is showing a connecting to the WSUS server in WindowsUpdate.log and the site server in the smsts.log as well, so I don't think this is an issue.
April 20th, 2012 8:50am
Just one client failed?
If so, you need to check this client to see if it is the issue on the client side.Sabrina
TechNet Community Support
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April 26th, 2012 5:36am
Just one client failed?
If so, you need to check this client to see if it is the issue on the client side.Sabrina
TechNet Community Support
April 26th, 2012 5:36am
Just one client failed?
If so, you need to check this client to see if it is the issue on the client side.Sabrina
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
April 26th, 2012 12:31pm
All Win 7 clients being imaged were failing, it wasn't just one.
What ended up happening was that someone I work with had deployed the Office 2010 SP1 update to an empty collection and the updates that were getting caught up and failing the process (we found the GUIDs for the failing updates finally in WUAHandler.log
and were able to track them back using a report that I created) were two updates that were superseded by Office SP1. Even though SP1 wasn't being advertised or installed, the update process still failed. The updates were yellow and I hadn't deleted them because
as far as I knew, we weren't yet deploying SP1, which was sort of true as the deployment was pointing to an empty collection. Unfortunately the update process isn't the smartest and it caused the whole thing to hang and fail.
May 1st, 2012 12:27pm
All Win 7 clients being imaged were failing, it wasn't just one.
What ended up happening was that someone I work with had deployed the Office 2010 SP1 update to an empty collection and the updates that were getting caught up and failing the process (we found the GUIDs for the failing updates finally in WUAHandler.log
and were able to track them back using a report that I created) were two updates that were superseded by Office SP1. Even though SP1 wasn't being advertised or installed, the update process still failed. The updates were yellow and I hadn't deleted them because
as far as I knew, we weren't yet deploying SP1, which was sort of true as the deployment was pointing to an empty collection. Unfortunately the update process isn't the smartest and it caused the whole thing to hang and fail.
Free Windows Admin Tool Kit Click here and download it now
May 1st, 2012 12:27pm
All Win 7 clients being imaged were failing, it wasn't just one.
What ended up happening was that someone I work with had deployed the Office 2010 SP1 update to an empty collection and the updates that were getting caught up and failing the process (we found the GUIDs for the failing updates finally in WUAHandler.log
and were able to track them back using a report that I created) were two updates that were superseded by Office SP1. Even though SP1 wasn't being advertised or installed, the update process still failed. The updates were yellow and I hadn't deleted them because
as far as I knew, we weren't yet deploying SP1, which was sort of true as the deployment was pointing to an empty collection. Unfortunately the update process isn't the smartest and it caused the whole thing to hang and fail.
May 1st, 2012 12:27pm