Windows 10 BaC hangs at Install Software Updates

Hi there experts,

I currently experience a Problem during the Build and Capture Task-Sequence for Windows 10. The Task-Sequence works without any Problems until it get to the Software Updates steps.

There the Task-Sequence stopps randomly at some Office Updates and doesn't continue:

If i exclude the above Update from my Software Update Group the TS randomly hangs at the Installation of the next Office 2013 Update. Office 2013 was installed during the Build and Capture Task-Sequence before the above Software Update Steps.

The smsts.log is actually waiting for Windows Updates to get finished:

Does anyone else experience this behaviour? Installation and Software Updates of Office 2013 works fine in my Windows 8.1 Build and Capture Task-Sequence.

Thank you in advance!

September 1st, 2015 10:27am

smsts.log doesn't help much here. You have to examine the updates related logfiles instead.
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September 1st, 2015 11:08am

Hi Simon,

Please check UpdatesDeployment.log, UpdatesHandler.log and UpdatesStore.log

September 1st, 2015 11:02pm

I don't really see anything in the related log files. Now the TS is hanging again and the last entries in this log were nearly 12 hours ago. I also checked the WindowsUpdate.log but i don't see any Errors which could be related.

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September 2nd, 2015 1:59am

Examining a log != posting screenshot. An error might have occured even earlier in the process. Plus there's WindowsUpdate.log, ScanAgent.log and WUAHandler.log. 
September 2nd, 2015 2:03am

I tested some other things today. I i exclude the Office 2013 Installation from my Build and Capture, the Software Updates for Windows 10 will get installed without any issues. The Problem must be somehow Office related.

I checked the mentioned logs again, but i really can't find anything. At this step it is just waiting.

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September 2nd, 2015 9:47am

Please see here for further Details: https://social.technet.microsoft.com/Forums/en-US/81ec94cb-7ad5-4636-9b0d-6285606a8b3e/software-updates-hand-w10-task-sequence-with-bitlocker?forum=configmanagerosd&prof=required
September 11th, 2015 11:08am

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