Win 10 Prompts for Username at Lock Screen
As far as I can remember, when locking the computer, Windows would hold the username and only require you to type in the password. I just did the upgrade to Windows 10 on my Surface Pro 3 and one other desktop PC in our organization and now we have to type in the username every time at the lock screen rather than just the password. These are domain joined machines but I don't know if that makes a difference. When locking the screen either by our screensaver lockout policy or by manually locking (Windows key + L) it just shows "Other user" and then I have to type in the username every time. Any suggestions? Thank you in advance for your time!
July 31st, 2015 5:39pm

Hi,

Based on your description, your issue is most probably caused by "Do not display last user name in logon screen " group policy.

Please check if you enable this policy.

1. Navigate to this path

Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options

2. Find Interactive logon: Do not display last user name entry, double click it to make sure it's disabled.

3. Run gpupdate /force command to apply this changes.

4. Lock the computer to check the result.

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August 3rd, 2015 8:13am

I will check in on this but if this is what is causing this to happen then how come I don't have this issue with any other versions of Windows and I also did not have this issue on the same device with the same GP prior to upgrading...

  • Edited by Scott_42 Monday, August 03, 2015 1:11 PM
August 3rd, 2015 1:10pm

We are having the same issue.  Doesn't happen on Windows 7 or 8.1.  Forcing people to type their username and password to unlock = user revolt.  The monitor also shuts off after one minute when locked no matter what the power settings are.
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August 4th, 2015 7:52pm

Well, I'm glad I'm not the only one. Good catch on the monitor shut off too. I hadn't actually noticed that but you're right, there seems to be no way to work around either issue through power options or group policy that I have been able to find yet (I'll post if I do when I get a chance to do some more thorough testing). I don't generally like to be nitpicky about things but I agree that releasing this upon our users would have a horrible impact.
  • Edited by Scott_42 Tuesday, August 04, 2015 9:34 PM
August 4th, 2015 9:32pm

and annoyingly, the GPO which you think would "fix" this, "Interactive logon: Display user information when the session is locked"....does nothing :(
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August 7th, 2015 12:03am

Hi,

Have you checked that?

Base on my test. My domain Windows 10 computer also only show "Other user" after locking current user.

I checked that group policy, yes, it's set as "Enable".

After change it to "Disable", the username is back on my lock screen.

In addition, you could contact your IT admin to see if this setting is configured on the AD side.

August 11th, 2015 3:27am

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