Why does my Windows/Start Key repeat like other character keys?

I noticed that a few months ago, something strange has happened to the keyboard input on my Windows 8.1 . I don't know if this is caused by undetectable malwares or certain buggy Windows updates. As I have disabled the backup feature on Windows, I cannot recover my system to how it was a few months ago.

Actually there are several keyboard input issues but one of the biggest problems which affects my everyday use is that, when I press and hold my Windows/Start key on my keyboard for more than a second, the key repeats, just like other character keys. If it does not sound strange enough to you, let me repeat myself: my Win key repeats when held.

On a NORMAL Windows 8/8.1 machine, when you press and hold down the Win key on the keyboard, nothing should happen on screen. But when you release the Win key, the Start screen should appear.

On my computer, when I press and hold down the Win key on the keyboard, nothing happens for about a second... and then after a second or so, as the key is still held down, the Start screen flashes! The screen looks like as if the key is tapped repeatedly and very quickly.

This behaviour is very much like a normal character key on the keyboard - like when you press and hold the "A" key, the keyboard types "A" once on screen, and then as you hold the key for a fraction of second longer, the keyboard repeatedly types "A" many times on screen until you releases the key.

To my understanding, the Windows/Start key, under normal circumstances, should not repeats when held down, just like a Ctrl, Alt and Context Menu key! If the holding issue doesn't sound bad enough for you, then please read on...

Before this problem was discovered, I use some of the Windows shortcut key combination quite a lot. For example, when I used to press Win + D, all the windows on my screen should minimize and the desktop will be shown straight away. BUT now, when I press Win + D, the Start screen appears! If I don't release the Win key but press D for the second time, the Start screen disappears and I see all my opened windows again. And when I press D for the third time (while the Win key is still held down), I then see the desktop as expected. This is pretty troublesome to someone like me who is dependent on shortcut keys for everyday operations. Of course, Win + D is only ONE of the shortcut problems related to the Win key. There are also problems with other shortcut combinations, like Win + W, Win + C, etc...

I have tried many different keyboards and made sure it isn't a hardware problem. I have also tried killing off some of the running processes just to make sure it is not really a malware issues, but I have no luck with that. I have searched the web and I could not find anyone with similar issues. I had played around different settings on my computer but nothing helped. I have tried installing/uninstalling different locale input methods, but I don't think the input methods has anything to do with my Win key.

There is one thing I noticed though. When I go to Control Panel > Keyboard and change the settings for the keys' repeat delay and keys' repeat rate, the repeat setting doesn't only apply to my normal character keys, but also to the Win key! So in a way, this repeat settings are shared by both normal character keys and the Win key. For the time being, I have increased the repeat delay so that the shortcut combinations can be executed in time before the repeat starts occuring. However, this workaround also affects me negatively when I want a shorter delay on my other ordinary keys, for example, holding an arrow key to scroll a web page.

I am not exactly sure the cause of this but with my years of experience in using Windows, I feel that this is a problem within the OS instead of a third-party software/hardware issue.

Thank you in advance for any help and suggestions! Really appreciated!

September 10th, 2015 5:56am

Hi ,schancy

Thank you for your question.

By this issue, we suggest you re-install the driver of keyboard to check if the issue persist.

In order to troubleshoot, we could refer to the following steps:

1. Change another PC to check if the issue persist
2. Use another keyboard on this PC to check if the issue persist

As I concerned, it may be caused by hardware which is keyboard.

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim
Free Windows Admin Tool Kit Click here and download it now
September 11th, 2015 7:40am

Sorry Jim, perphaps you missed a bit of my previous message or I have not totally understood your reply.

In my previous message, I said, "I have tried many different keyboards and made sure it isn't a hardware problem. " I am not a gamer so I don't use any fancy keyboards for this PC. When I said I tried many different keyboards, they were all generic USB "basic" keyboards with no fancy shortcut keys or whatsoever.

I have never ever installed any keyboard drivers from the day I bought this PC, since I only use those generic USB keyboards that do not require me to install any driver. I don't understand what you meant by "re-install the driver of keyboard". May I ask if there is actually a driver for generic keyboards that comes with Windows? If so, how can I re-install it? I have not got any Windows installation disc since my Windows is an OEM version.

I remember the first time I learnt about this problem, the first thought that came in my mind was that I had a broken keyboard. So, I went to try a different keyboard straight away. I even tried plugging into a different USB port. No matter how many keyboards I have tried, nothing helped and the WIndows key just behaves the same way I described above.

Also, Jim, there is another thing from your message which I don't understand. May be I am being really dumb here but please bear with me. What do you mean by "Change another PC to check if the issue persist"? If I test this issue on my friends' computers and if I am not able to replicate the same problem on their computers, how will this help fixing the problem on my PC? The thing is, I have other PCs at home and at my workplace, but none of them behave like how I described above. They just behave normally like how an ordinary Windows key should. So... how will this fact help?

September 12th, 2015 12:52am

Hi schancy,

By your state, I know this issue occur on this specific PC. So we could refer to the following link to re-install the driver of keyboard to check if the issue persist:

https://technet.microsoft.com/en-us/library/cc725782.aspx 

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim
Free Windows Admin Tool Kit Click here and download it now
September 12th, 2015 3:14am

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