Why SOFTWARE UPDATE Missing!!!

It has been noted that few of the software updates are missing from "All Software Updates" under Software Updates in Software Library section from SCCM Console, Knowing the fact that all those missing software updates are the part of selected Software update classification.

To be more precise - few of the KBArticles which suppose to be the part of Monthly Software update activity are not avai

September 7th, 2015 9:06am

Hi,

Do you have any examples of KB articles? have they been part of the Software Update group before? Are they superseeded and or expired, then they are removed as well.

Could that be the issue?

Regards,
Jrgen

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September 7th, 2015 9:09am

Hello Jorgen,

Thanks for the reply, mentioned below are the few KB articles which suppose to be available but some how not listed on "All Software Updates"

1. KB2889923: This is the update for Microsoft Lync 2013 32-Bit Edition.

2. KB2817430: This is the update for Microsoft Office 2013 Service Pack 1

3. KB3050265: This is the update for Windows Update Client for windows 7.

We agree with your comment that they may superseeded and then expire but above mentioned KB Articles do not have any supersedence t

September 8th, 2015 2:19am

Hi,

Does the logs shows something ?

Regards,

Vinod

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September 8th, 2015 2:41am

Vinod7, what does logs do here???

what I am trying to say that few of the software updates are missing from "All Software Updates" under Software Updates in Software Library section from SCCM Console, Knowing the fact that all those missing software updates are the part of selected Software update classification...

Why I am asking this because there is need to make few changes in our infrastructure (Client Environment).... and to do that KB articles are available but when we analyse those KB Article we found them as the part of our selected Software update classification... but those are not available!!

September 8th, 2015 2:50am

In our SCCM Office 2013 service pack has slightly different KB number, did You try searching by name:

Service Pack 1 for Microsoft Office 2013 (KB2850036) 

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September 8th, 2015 4:40am

Yes I tried searching by name as well... Now this is the Catch as KB2850036 does not supersedes KB2817430... which means it got missed.
September 8th, 2015 7:00am

Well regarding - KB3050265: which is the update for Windows Update Client for windows 7... If we're using Configuration Manager to manage updates, ConfigMgr disables automatic updates of the Windows Update agent, so the Windows Agent hotfix in 3050265 will have to be deployed as a package, application, or as a software update from ConfigMgr....

But still not sure about the rest KB articles why those were missing despite of being the part of Catalogue.

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September 9th, 2015 9:03am

ConfigMgr disables automatic updates of the Windows Update agent,

This is not a correct statement. Many folks do this via GPO, but ConfigMgr does not do this in any way.

As for the others, they are probably superseded and/or expired or simply never were in the catalog as not every update in in the WSUS catalog.

September 9th, 2015 10:11am

Hey Jason, Agree with your comment that it has always been done via GPO....

Rather I should write... "ConfigMgr disables automatic updates via GPO for the Windows Update agent, so the Windows Agent hotfix in 3050265 will have to be deployed as a package, application, or as a software update from ConfigMgr...."

Now it make sense... Right ?

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September 10th, 2015 2:38am

No, ConfigMgr does not do this. If you want to disable automatic updates, *you* must create the GPO.

The *only* thing the local policy that ConfigMgr creates does is to point the WUA to the WSUS instance where the SUP role is installed.

September 10th, 2015 1:59pm

Jason, Thanks a lot for clearing the Doubt.

So it's not SCCM which disable automatic updates... Its GPO we created at Domain Level which disable automatic update (for the Windows Update agent).

So what should I consider to be the strong reason for KB3050265 not having in our SCCM "All Software Updates"???

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September 10th, 2015 6:16pm

Sure. That update has been superseded multiple times already. The latest is 3083324: https://support.microsoft.com/en-us/kb/3083324
September 10th, 2015 6:28pm

Thanks a lot Jason.
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September 11th, 2015 4:02am

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