Hi, Need some help in understanding why Sync Service reports the following error while resetting the password. Not clear as to why ADMA is not able to acquire user information when it has all the required permissions. Sync Service Error The server encountered an error while attempting to perform a set/change password operation. "ERR: MMS(1036): admaexport.cpp(2384): Failed to acquire user information: 0x7f BAIL: MMS(1036): admaexport.cpp(2386): 0x80004005 (Unspecified error) BAIL: MMS(1036): admaexport.cpp(2709): 0x80004005 (Unspecified error) ERR: MMS(1036): ma.cpp(9099): ExportPasswordSet failed with 0x80004005 Forefront Identity Manager 4.0.3531.2" FIM Service Error PWReset Activity's MIIS Password Set call failed with call-failure:0x80004005 Items tried so far: SSPR setup as per the guide: http://technet.microsoft.com/en-us/library/ee534892(WS.10).aspx ADMA account has got all the permissions as per: http://social.technet.microsoft.com/Forums/en/ilm2/thread/00571f75-2246-4195-83de-20820c66301a ADMA account was even elevated as a domain admin just to try it out. Appreciate your time reading this post. Looking forward to some guidance. Thanks & Regards, Jameel Syed Principal Consultant, fimGuru - Your window into simplified identities jameel.syed@fimguru.com - http://www.fimguru.com