Dear All, We have a problem with Report Viewer print funtionality. Getting the error "Unable to load client print control." on click of Print button. We tried all solutions posted in web - nothing resolves the issue. The print works fine when we open the report via a browser. But the same is not working through our application. We have the application installed on the Report server itself and the user has Admin previleges. Please find below the details Report control: ReportViewerWebControl.axd Version: 9.0.30729.4402 SQL server version: SQL Server 2008 R2, 10.50.2500.0 (running on Windows Server 2008 R2 - 64 bit) Your help on this would be highly appreciated. Please let me know if you need any specific information. Thanks, NagaNagaraja

Hi, Did you try to print your report programatically? Take a look at the following link: http://printssrsreport.blogspot.co.nz/ Just try to see if it is running OK or not. Please share the results. CheersPlease Mark as Answer or Vote As Helpful if a post solves your problem. MCP, MCTS, MCITP

I'll try this today and will let you know the status Thanks, NagaNagaraja

Hi Naga, Generally, this issue occurs if the report server or the Report Viewer Control is not up to date. From the version of the current ReportViewer Control, it seems that the Report Viewer is up to date and Report Viewer Redistributable 2008 Service Pack 1 GDIPLUS.DLL Security Update has been installed. If it is not installed, please installed it first. Besides, I suggest that you upgrade the SSRS to SSRS 2008 R2 Service Pack 2 (version 10.50.4000) or later. We can find all the updates and the download links for all SQL Server Builds from the following link: http://sqlserverbuilds.blogspot.com/ Note: Please always install an update in the test envrionment before applying it to the production environment. Regards, Mike YinMike Yin TechNet Community Support

Thanks Mike Yin, I verified that we have Report Viewer Redistributable 2008 Service Pack 1 GDIPLUS.DLL Security Update installed on our Report server. But still get the error Also is there any work around to fix this issue without upgrading to SP2? Because I don't see we are moving to SP2 in near future. Again thanks for your help on this matter. Thanks, NagaNagaraja

Hi Naga We had similar issue and that was only happening with the reports that were upgraded from older version. Just to confirm, Please create new SSRS project and then try to print from your application and see if problem still exists. Cheers, Vishal

Hi Naga, Thanks for your posting. Based on the current information, I suggest that you refer to the following steps: 1. On the reporting services server, navigate to the <drive>:\Program Files\Microsoft SQL Server\MSSQL10_50.<instance name>\Reporting Services\ReportServer\bin folder. 2. Extract the rsclientprint.cab by double-clicking on it, you would find the following files: RSClientPrint.dll RSClientPrint.inf RSClientPrint_1028.rll RSClientPrint_1031.rll RSClientPrint_1033.rll RSClientPrint_1036.rll RSClientPrint_1040.rll RSClientPrint_1041.rll RSClientPrint_1042.rll RSClientPrint_1043.rll RSClientPrint_1046.rll RSClientPrint_1053.rll RSClientPrint_2052.rll RSClientPrint_3082.rll 3. Copy the above files to C:\Windows\Downloaded Program Files folder. 4. Run the command prompt as administrator, and register the rsclientprint.dll by using the following commands: cd \ cd C:\Windows\Downloaded Program Files regsvr32 rsclientprint.dll 5. We would now see a pop up stating the dll is registered successfully. If the issue persists, please make sure the current users have sufficient permissions on the Downloaded Program Files folder. Hope this helps. Regards, Mike Yin Mike Yin TechNet Community Support

Thanks Mike Yin. I extracted the files from "C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\bin\RSClientPrint-x64.cab" to "C:\Windows\Downloaded Program Files" and registered the rsclientprint.dll. The DLL got resgistered successfully. But still the issue is happening. Note: In '...\ReportServer\bin\' folder, I could see only RSClientPrint-ia64.cab, RSClientPrint-x64.cab & RSClientPrint-x86.cab, but not the RSClientPrint.cab file. So I extracted RSClientPrint-x64.cab, since our machine is 64 bit Thanks, NagaNagaraja