Web Analytics issue

Hi ,

I have an problem about web analytics reports. Below is details of my environment and problem.

My site collection is 2010 version and sharepoint is 2013 version. I have configured usage and health data collection. data import and data processing jobs are running. however on the https://mysite/_layouts/settings.aspx -> site actions -> site web analytics reports page , it says 

"" A web analytics report is not available for this site. Usage processing may be disabled on this server or the usage data for this site has not been processed yet. ""

please help me .

thank you so much.



  • Edited by matengBrk Tuesday, January 27, 2015 12:22 PM
January 27th, 2015 3:20pm

I don't know for sure, but it may just be because you are running the site in 2010 mode.  Running in 2010 mode disables all the newer 2013 features for that particular site and since analytics was re-written for 2013 it may not be active on any site running in 2010 mode.
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January 27th, 2015 4:06pm

Hi,

In the site collection root, under Site Collection Administration, click on "Popularity and Search Reports" and see the results.

Regards.

January 28th, 2015 11:52am

hi when i do that , hit counts are displayed as zero.

regards,

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January 29th, 2015 9:39am

thank you so much Paul . I will try your suggestion and back to you.
January 29th, 2015 9:40am

Hi,

Do you have any update?

Best Regards,

Eric

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February 10th, 2015 5:14am

i upgraded my site collection from 2010 to 2013. sharepoint was already 2013. i tried lots of troubleshooting ways but it fails again. IN the uls log , there is an statement as below :

Analytics: Importing of SPRequestUsageEntries has stopped.

What does this statement mean ?

thank you so much.

February 13th, 2015 4:05am

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