Waiting for next available maintenance window AND Software Center cannot retrieve the information you requested

Using SCCM 2012 CU3ish.

In Software Center an application is listed as Waiting for next available maintenance window; I then click Install and it is followed up by a message - The Software Center cannot retrieve the information you requested.

I went back to SCCM Console and I do not have the application deployed; I did at one time but then deleted the deployment; I can understand why the information is not available that's a no brainer but since it isn't deployed at all and I've gone in to the Control Panel and ran the various actions to get the client to update information yet the it isn't removing it.  It seems to be stuck on thinking it needs to do something with it.

I don't think other clients are having this sort of issue; but I'll check on that when I get back in during the work week.

Any ideas?


April 26th, 2014 6:29pm

Hi,

Are there any logs about application on the client? Such as AppDiscovery.log etc.

http://technet.microsoft.com/en-us/library/hh427342.aspx#BKMK_AppManageLog

If there is no logs about application, please look through PolicyAgent.log and PolicyEvaluator.log to see whether there are some helpful information.

Best Regards,

Joyce

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April 29th, 2014 1:16am

Heh, I left the things alone overnight and they decided to do their thing; I don't get why it took them so long as other laptops got the job done right away.

Should this happen again I'll check those logs.

Thanks for the tips!

April 29th, 2014 7:51pm

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