WINSXS: The system cannot find the path specified

Would you have any suggestions to help me resolve the error, "DPM encountered an error while performing an operation for \\?\Volume(....)\Windows\winsxs\ onThe system cannot find the path specified." while performing a Consistency Check?

I performed the following troubleshooting steps, however they all failed:

1. Re-ran the Consistency Check

2. Re-ran Create Recovery Point with Synchronization

3. Excluded the Windows\Winsxs directory

4. Excluded the entire Windows directory

Your help is very much appreciated.  Thank you in advance.

- Jenna

Note: Syncs and Recovery Points have been working for this C volume for several months.

January 24th, 2014 11:02am

Hello,

I have seen a similar error in conjunction with antivirus software. It was a different directory, but it turns out our AV (sophos endpoint protection) was blocking access to it.

If you have an AV running, you could try a clean uninstall and see if the backup works again.

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January 24th, 2014 3:42pm

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