Have updated from SteadyState 2 to 2.5, WindowsXP, by doing a clean install and all the essential Windows updates, etc. Have IE 8, Word, Publisher, PowerPoint, Excel 2000 versions available to users. As under SS2, am allowing users to save their documents to the desktop. This is useful to them. Under SS2 documents thus saved were removed at user logoff. With SS2.5 no dice. Documents saved remain on the desktop following user logoff then logon. Restarting at user logoff to remove documents is not practical for me. These computers are being used in a public library with time-control software. Hate to deny the right to save documents to desktop. Any suggestions as to what I'm missing? thanks.

Dan, I too have public machines with Time/Print Management software (Comprise) and also running XP Pro SP3, SS 2.5. For now, I have the ability to logoff disabled although I am reconsidering this to allow for a reboot at logoff from within Deep Freeze as a security precaution. I also allow patrons to save documents to the desktop. There was a thread regarding this with the trouble of keeping the C drive hidden in regards to certain versions of Office. (I think if you had 2003 installed, you couldn't save documents without exposing the C drive - even though you had unticked "Allow users to save files to the Desktop, and had the C drive hidden under Steady State. I believe Office 2007 fixed this issue? I'm not sure) Someone found a possible solution by allowing users to save files, but using GP to "Hide these specified drives in My Computer". Navigate to that setting by launching gpedit.msc, expanding User Configuration, Administrative Templates, Windows Components, Windows Explorer. Hide the C drive only. I think you also had to leave the C drive unchecked from within Steady State in order for this to work. This is how I have my machines set up and it has been working. Users are allowed to save documents to the desktop (presumably to upload them as attachments in webmail) Do a search on the forum for "saving Files desktop" and see if you can find the thread Hope that helps Philip Jealousy is not proof of love, nor proof of emotional immaturity