User Profile Synchronization Service Stopped

Hello,

We're having a problem in our Sharepoint 2013 enviroment in starting User Profile Synchronization Service. 

I've already checked this technet article and I can verify that we don't have these problems but it still keeps stopping.

https://technet.microsoft.com/en-us/library/gg750257(v=office.14).aspx

Isn't there any way to see what is the exact problem?

Thank you

April 26th, 2015 2:21am

Hi Behizz,

The account that the service uses needs to be in the Local Administrators group of the server that you are running it on, we use most of time sp_farm so add it in local admin group.

After adding the account to the Local Admins group of the server, restart the Sharepoint Timer Service. Then try and start the User Profile Synchronization Service again 

If still it is not fix the issue I would prefer to delete UPS and create it again,

For deleting you need to stop First of all to the User Profile Synchronization Service you can use the powershell Get-spserviceinstance to get alls.

This will list out all of the services on your SharePoint Server with their associated GUIDs. Copy the GUID for the User Profile Synchronization Service.

Then run the following command to stop the User Profile Synchronization Service.

Stop-spserviceinstance <GUID>

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April 26th, 2015 3:02am

Hi,The issue could be of many reasons for the stoppting of UPS.Please check below 

Ensure to restart the user profile service and synchronization service
Ensure to restart the FIM services
Ensure to do IISReset after the services starts
Ensure to reboot the server
Ensure to have the available space on DB server and SP server.

http://expertsharepoint.blogspot.de/2014/03/user-profile-synchronization-service.html

April 27th, 2015 7:53am

Thanks for your responses.

I noticed that the FrontEnd Identity Manager service is disabled on the server. I deleted the UPS and created another one using powershell commands. And now the situation is the same as before.

Any other ideas?

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April 28th, 2015 3:59pm

Hi,


Ensure BEFORE you start the User Profile Synchronization Service, go into the servers Services and set Forefront Identity Manager Service and Forefront Identity Manager Synchronization Service startup type to Disabled and Log On as Local System Account (these will get setup to the proper values later on just trust me).

Ensure BEFORE you start the User Profile Synchronization Service, that the AppFabric Caching Service is started and running as the farm account (you can change the account its running as later).

Now ensure the AppFabric service is still running (refresh the window a couple times just to be sure).

Now try starting the User Profile Synchronization Service.

July 14th, 2015 12:54am

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