Upgrade 8.0.19 isn't working.
I am using my macbook air and was able to log on remotely yesterday evening using the Remote Desktop App.  This morning I was not able to log on and even after installing the upgrade, I have not been able to log on.  The RD app says it is connecting but nothing happens.  What can I do to fix this?  Is anyone else having this issue?  Please help me.  

  • Edited by Meshah81 Friday, August 28, 2015 4:08 PM
August 28th, 2015 3:15pm

Can you tell us more about your setup? Are you connecting to your personal desktop, work or using remote resources? Any additional information on the set-up will help us to work on your issue.
  • Proposed as answer by Jonn N Tuesday, September 01, 2015 6:03 AM
  • Unproposed as answer by Jonn N Tuesday, September 01, 2015 6:03 AM
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August 28th, 2015 5:20pm

Same here, can't connect with .19! And I checked that i can connect via other means.

I am connecting through a remote connection gateway. But was able to do it just fine until .19 came along. Now upon connection all i see is a WHITE screen and nothing else. (Yeah I would like to het .18 back for the moment).

Thats for starting it in full screen. When I start without fullscreen enabled, the connection window appears and immediately closes.

Can you please advise?


August 29th, 2015 9:23pm

Same problem here! Since 8.0.19 can't connect anymore to my Windows machine....

Try to connect from Mac OS X 10.11 beta to Windows 10.

  • Edited by PeteLes Sunday, August 30, 2015 1:44 AM
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August 30th, 2015 1:37am

Hallo.

Same issue here.

The Microsoft Remote Desktop BETA solved the Problem for me.

http://go.microsoft.com/fwlink/?LinkID=619698&clcid=0x409

August 30th, 2015 7:23pm

I faced the same issue "connection reset by peer" with ver .19

Using Windows rdp clients works normally.

The only way I resolve this is to change the server connection security down from SSL to RDP Security Layer. I was using self-signed cert.



  • Edited by Jonn N Tuesday, September 01, 2015 6:18 AM
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September 1st, 2015 6:07am

Hello Brad,

Features in the beta will be added over time. Visit our UserVoice forum to vote or suggest for features that you would like to see in the beta earlier: aka.ms/uservoice-rdmac

Do not forget to set the category to beta.

September 4th, 2015 4:58pm

The problem I'm having is that I can't see the mouse pointer.  I'm on 10.10.5 connecting to an XP machine.  Same problem in both 8.0.19 and 8.2.8 beta.
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September 7th, 2015 10:47pm

Thanks, will do in the evening :)
September 9th, 2015 10:49am

Same for me.  I was connecting fine until the first of September when I upgraded to .19.  Can still use the client on my iPhone from the same network.

Problem config:

iMac running MRD v8.0.19 connecting over VPN to Windows 8 machine.

Worked with previous Mac client.

Still works with iPhone client.

Resolved by using feature-poor beta.

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September 10th, 2015 1:19am

We have the same problem, our users who have updated to 8.0.19 cant remote into our Remote Desktop servers using RDP gateway. Please fix!!
September 11th, 2015 10:48am

Same issue, Remote Desktop App for MAC Version 8.0.19 (Build 26665) - Broken/a Bug. Windows Home Server no longer accessible.
Windows 7 Systems work fine. Here is an excerpt of the LOG FILE:

NOTE: Just like other users I was able to do a workaround by using: A) An Old Version of MS RDP, and by downloading the new "BETA" version of MS RDP. Fact remains, MS broke something in the 8.0.19 release. I just can't be arsed to go looking for it in detail. An annoyance, as usual. 

[2015-Sep-12 00:28:46] RDP (0): Resolved '192.168.1.110' to '192.168.1.110' using NameResolveMethod_DNS(1)
[2015-Sep-12 00:28:46] RDP (0): Exception caught: Exception in file '../../librdpclient/asiosocketendpoint.cpp' at line 380
    User Message : Connection reset by peer
[2015-Sep-12 00:28:46] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2015-Sep-12 00:28:46] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
[2015-Sep-12 00:28:46] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
[2015-Sep-12 00:28:46] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2015-Sep-12 00:28:46] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2015-Sep-12 00:28:46] RDP (0): ------ END ACTIVE CONNECTION ------
[2015-Sep-12 00:33:54] RDP (0): *** Application terminated ***

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September 12th, 2015 12:47am

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