Update Data source - Refreshing to clear cash is greyed out - DPM 2012 R2 UR5

Hey guys,

I have problem with a DPM Server after updating to UR5.
The new button "refresh" within the DPM console replaced the clear button, seems to be blocked.

Or in other words.... the Cache is still active and I can't clear the Cache.
Now I see old machines they don't exist anymore and some new ones won't showing up within the console.

I couldn't find a specific cmdlt or something. Any ideas about that?

oh... btw. there's no "cacheinquiry" reg entry under configuration. Shouldn't be there anymore If I remember. (since R2)


February 22nd, 2015 7:12pm

For the Moment the Troubles are gone.

After checking a couple of other DPM 2012 R2 i could see, that the CacheInquiryResuts Key is still there (I thougth there was a change during SP1 to R2 but it turns out I was wrong) and there were heaps of cached machine stored.

What I've done:

I created the key CacheInquiryResuts under HKLM\Software\Microsoft\Microsoft DPM\Configuration

After that I putted a DWORD aka REG_DWORD called InquiryResultsTimeoutInterval into it and changed the value to 1 (hour).

Now I see new fresh machines and the older one with moved storage aren't telling me error Messages about missing paths anymore.

There are 2 screenshots to clarify what I mean.


Free Windows Admin Tool Kit Click here and download it now
February 23rd, 2015 7:21pm

You have to select the hyper-v server name, and then the refresh button will activate. I had the same problem you had.

!!!! You should not click the + sign before the server name, just select the server name by clicking the name itself. If you accidentally click on plus sign, close the wizard and reopen it.

  • Marked as answer by Enrico Stephan Monday, March 02, 2015 3:03 PM
  • Edited by Rauno Mägi Monday, March 02, 2015 6:10 PM Extra warning
March 2nd, 2015 2:25pm

Update Rollup 6 for System Center 2012 R2 Data Protection Manager

https://support.microsoft.com/en-us/kb/3030574

Issue 9

The Refresh button in the Create/Modify PG wizard may be disabled even after you select a PS computer.

Issue 15

In some locales, the Refresh button and the surrounding text are not visible in the protection wizard.

Free Windows Admin Tool Kit Click here and download it now
April 30th, 2015 3:02am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics