Unknown error - Site usage reports not displaying - 2007 environment
Please can you help out in this issue as this is something critical. Thanks much in advance.
when user clicks site usage reports (site actions > site settings) displays error as unknown error, and user is admin for the site.
This is on particular site. This problem is only for one user and rest of the users able to get the reports when hits on site usage reports.
I have checked with user . he is getting same problem on other browsers as well.
as pat of investigation we have migrated this site to other environment and asked user to check .but did not help ..same case we are able to view reports ,but the user is not.
Please can you help out here.. what are the other options we can try out.
Ram
October 4th, 2010 7:07pm
is their any specific error in the ULS logs or app logs?
also turn off the Sharepoint custom error so that you get some real error. for Unknown error is nothing.
thanks
-wsSharePoint administrator, MCTS,MCITP
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October 4th, 2010 9:59pm
Hi,
Please do as waqas105 said, try to edit the web.config file, set callstack=”true” (default value is “false”), set customerrors=”Off”(default
value is “On”), and then check the detailed error message.
Let me know the result.Xue-Mei Chang
October 8th, 2010 9:37am