Hello, In the recipients field I had "[//target];otheruser" Where the "otheruser" resolved to a known user in the portal. When I try to save the WF it says " Unable to process your request..." Please contact your help desk or system administrator> Go to Frefront Identity Manager Home Page" Thanks, DomSystem Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 Support

Feljos, This looks a lot like: http://social.technet.microsoft.com/Forums/en-US/ilm2/thread/3c1d1973-36ba-4a11-a5b1-c76cb3d36c88 Yesterday I had the same issue again, "unable to process your request". I enabled debug logging as in: http://setspn.blogspot.com/2010/06/fim-2010-enable-advanced-error-logging.html But ofcourse then everything worked as expected. What happens if you try to redo your steps? I've had the above error sometimes, but it was never consistent. Regards, Thomashttp://setspn.blogspot.com