Unable to make changes to your software when executing software in SC

I often got below error when trying to execute software via SC. The package is successfully distributed to my DP and I can confirm that the client machine trying to execute the software is within the managed boundaries configured in the console. I don't know what else that I need to look at to troubleshoot this. What are the log files to look at? execmgr?

October 13th, 2014 7:13am

Hi,

If it is a Package/program you should have a look in Execmgr.log file, if it is an Application, check appenforce.log and appdiscovery.log files.

Regards,
Jrgen

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October 13th, 2014 7:22am

Check the boundaries the client will be in and make sure it's reporting back ok to the 2012 site

For more info. check below link

https://social.technet.microsoft.com/Forums/en-US/b77f7235-32d3-4c21-a4a3-a7e336646e73/unable-to-make-changes-to-your-software?forum=configmanagersecurity

October 13th, 2014 2:19pm

Hi,

Execmgr.log should help address the issue. I found a thread and it turned out that the client cache is too small.

SCCM 2012 Packages won't install Software Center reponds with Unable to make changes to your software

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October 14th, 2014 2:25am

Solve it, actually the issue is that the package is not replicated properly to my DP. The package folder date modified is different when im comparing between the content status in console with the actual package folder in my DP. I just reupdate the package and now works. But I see this quite often happening in my environment even though the network connection is stable during the distribution of the package to my DP... Not sure what is causing it.
  • Marked as answer by Efa77 Tuesday, October 14, 2014 6:36 AM
October 14th, 2014 6:36am

I got this as the error logging:

As far as I can tell the reason is "Content is not available on the DP for this program. The program cannot be run now."; Does that mean even though the available date is 20th July? That is not true? Can I force a new date somewhere in the registry to let me install windows 10?

<![LOG[Creating an optional execution request for package CAZ010E3 program * ]LOG]!><time="11:01:23.534+420" date="08-21-2015" component="execmgr" context="" type="1" thread="3140" file="execreqmgr.cpp:2428">
<![LOG[Content is not available on the DP for this program. The program cannot be run now.]LOG]!><time="11:01:23.809+420" date="08-21-2015" component="execmgr" context="" type="3" thread="3140" file="execreqmgr.cpp:2585">
<![LOG[OnOptionalExecutionRequests failed for program * ]LOG]!><time="11:01:23.809+420" date="08-21-2015" component="execmgr" context="" type="3" thread="3140" file="execreqmgr.cpp:2689">

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August 22nd, 2015 2:01pm

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