URGENT HELP ..EXCHANGE 2013 MAILBOX TAKING WRONG MAILBOX

Dear All

Please help me regarding my issue

i have exchange server 2013 . yesterday suddenly all users disconnected from outlook. when i check the ECP i found that automatically new database is added in database section. my original database is in C drive but new database automatically generated in E drive and it replaced with all users. means users mailbox is automatically changed to new. i try to delete it but ECP create it automatically. please help how i can delete it and move all users to my original database without losing their accounts and emails 

May 28th, 2015 4:55am

Hi,

According to your description, I understand that ECP auto-create a new database and move mailbox to it, then cause all use cannot connect to Exchange server by Outlook.
If I misunderstand your concern, please do not hesitate to let me know.

By default, ECP cannot create mailbox database by itself. Please check the event log to confirm whether other application or virus to execute this.
The key of this question is find who create this mailbox database.

Please run Get-Mailbox | FL Identity,Database to check whether all use mailbox have moved to new database, also check the disk usage in C volume.

Thanks

Free Windows Admin Tool Kit Click here and download it now
May 29th, 2015 8:15am

the problem is solved 
May 31st, 2015 1:40am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics