I am currently troubleshooting an issue with Asset Intelligence that states "Online Service Account Not Provisioned".

I found this error in the AIUpdateSvc.log file.

Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:27:16 GMT:Already 4 retries, clearing retry schedule
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:27:16 GMT:1 Data/Status copied to outbox
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Reading persisted settings from registry
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:No proxy server
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Sync Now detected
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Next scheduled sync time: 04/25/2013 00:00:00; Polling Interval:900 seconds
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:=====================Downloading catalog=====================
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Service URL is http://go.microsoft.com/fwlink/?LinkID=115019&clcid=0x409, Version is '2.0', Timeout is '600' seconds
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Redirected to URL https://sc.microsoft.com/CatalogService/service.svc
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:=====================Catalog download done=====================
Asset Intelligence Catalog Sync Service Error: 0 : Wed, 24 Apr 2013 19:42:16 GMT:IOException trying to get certificate - Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The system cannot find the file specified.
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Exception details:
System.IO.FileNotFoundException: Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The system cannot find the file specified.
File name: 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
   at Microsoft.AssetIntelligence.SyncAdapter.Dispose()
   at Microsoft.AssetIntelligence.CatalogUpdateSvc.DownloadCatalog(X509Certificate2 machineCert)
   at Microsoft.AssetIntelligence.CatalogUpdateSvc.DoWork()

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

  

What could the problem be?

• Edited by Taco Truck Wednesday, April 24, 2013 7:54 PM more info