Troubles applying Windows Updates with SCCM 2012 r2

Hello,

I am experiencing a frustrating issue when attempting to push out windows updates via SCCM in either a manual fashion or with an automatic deployment rule. About 50% of the computers in our test area are attempting to get their updates from the primary site server (which they cannot access because of network configurations) instead of the secondary site servers they are able to connect to. The other 50% of the area all contact the secondary site server and apply their updates as expected.

The "LocationServices.log" from both the working and non working computers look the same and properly identify the secondary site server a valid WSUS Path, the only difference is in the "WUAHandler.log" which will show the Primary site server as the WUA Manager server instead of the secondary site server.

All the machines are in the same boundary, have the same client version installed on them, and they all preform other SCCM operations as expected, Application distribution, Software/hardware inventory, Endpoint protection, etc.

Any assistance with this would be greatly appreciated.

Chris

LocationServices.log
Current AD site of machine is Staff-Academic-Public    LocationServices    5/20/2015 8:23:50 PM    2176 (0x0880)
Created and Sent Location Request '{32CEE48D-074F-42A6-ADED-8A5BAE30C272}' for package {3B1C6533-2073-4D89-97E2-241013CC360D}    LocationServices    5/20/2015 8:23:50 PM    2176 (0x0880)
Calling back with the following WSUS locations    LocationServices    5/20/2015 8:23:50 PM    4128 (0x1020)
WSUS Path='http://vapp1660.DOMAIN:8530', Server='VAPP1660.DOMAIN', Version='2093'    LocationServices    5/20/2015 8:23:50 PM    4128 (0x1020)
WSUS Path='http://VAPP1663.DOMAIN:8530', Server='VAPP1663.DOMAIN', Version='2093'    LocationServices    5/20/2015 8:23:50 PM    4128 (0x1020)
WSUS Path='http://vapp1660.DOMAIN:8530', Server='VAPP1660.DOMAIN', Version='2093'    LocationServices    5/20/2015 8:23:50 PM    4128 (0x1020)
Calling back with locations for WSUS request {32CEE48D-074F-42A6-ADED-8A5BAE30C272}    LocationServices    5/20/2015 8:23:50 PM    4128 (0x1020)
Executing Task LSSiteRoleCycleTask    LocationServices    5/20/2015 8:28:59 PM    2664 (0x0A68)
The MP name retrieved is 'vapp1660.DOMAIN' with version '7958' and capabilities '<Capabilities SchemaVersion="1.0"><Property Name="SSLState" Value="0"/></Capabilities>'    LocationServices    5/21/2015 7:21:40 AM    4736 (0x1280)
MP 'vapp1660.DOMAIN' is compatible    LocationServices    5/21/2015 7:21:40 AM    4736 (0x1280)


WUAHandler.log
Its a WSUS Update Source type ({3B1C6533-2073-4D89-97E2-241013CC360D}), adding it.    WUAHandler    5/18/2015 9:03:50 PM    5116 (0x13FC)
Existing WUA Managed server was already set (http://vapp1660.DOMAIN:8530), skipping Group Policy registration.    WUAHandler    5/18/2015 9:03:50 PM    5116 (0x13FC)
Added Update Source ({3B1C6533-2073-4D89-97E2-241013CC360D}) of content type: 2    WUAHandler    5/18/2015 9:03:50 PM    5116 (0x13FC)
Scan results will include superseded updates only when they are superseded by service packs and definition updates.    WUAHandler    5/18/2015 9:03:50 PM    5116 (0x13FC)
Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')    WUAHandler    5/18/2015 9:03:50 PM    5116 (0x13FC)
Async searching of updates using WUAgent started.    WUAHandler    5/18/2015 9:03:50 PM    5116 (0x13FC)
Async searching completed.    WUAHandler    5/18/2015 9:04:15 PM    2408 (0x0968)
OnSearchComplete - Failed to end search job. Error = 0x80072ee2.    WUAHandler    5/18/2015 9:04:15 PM    4312 (0x10D8)
Scan failed with error = 0x80072ee2.    WUAHandler    5/18/2015 9:04:15 PM    4312 (0x10D8)

May 25th, 2015 9:06am

is any GPO applied setting up WSUS server of primary site?
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May 25th, 2015 9:16am

There are no GPOs relating to WSUS being applied to the group.
May 25th, 2015 10:12am

Hi,

Have you tried to manually change the WSUS server on the client, not Group Policy? Does it work?

Best Regards,

Joyce

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May 26th, 2015 1:58am

Hi,

Have you tried to manually change the WSUS server on the client, not Group Policy? Does it work?

Best Regards,

May 26th, 2015 9:23am

Hi,

It is not possible to force the Clients to use a specific SUP currently. But I saw a suggestion in another thread, it suggests adding a CNAME for WSUS on Primary site which directs to WSUS on Secondary site.

Best Regards,

Joyce  

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May 26th, 2015 10:33pm

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