Trouble with package reaching DP Share
One thing I keep noticing is that it states Cannot establish connection to the DP share,. Im not sure why: Will wait for 1 threads to end. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:35 PM 7960 (0x1F18) Attempting to add or update a package on a distribution point. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:35 PM 5560 (0x15B8) for ["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\, no connection account is available SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:35 PM 5560 (0x15B8) STATMSG: ID=2342 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=SCCOMA01PRD SITE=PRD PID=3480 TID=5560 GMTDATE=Thu Jan 27 21:46:35.856 2011 ISTR0="KB977384 - Advanced Client Hotfix - PRD" ISTR1="["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=2 AID0=400 AVAL0="PRD00008" AID1=404 AVAL1="["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\" SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:35 PM 5560 (0x15B8) Thread Handle = 3924 SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:35 PM 7960 (0x1F18) RDC:This is a Share Type DP. Will use the Share Name SMSPMID for RDC signature SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:35 PM 5560 (0x15B8) Cannot establish connection to ["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\ SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 5560 (0x15B8) Error occurred. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 5560 (0x15B8) Performing error cleanup prior to returning. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 5560 (0x15B8) DP thread with array index 0 ended. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 7960 (0x1F18) DP thread with thread handle 3924 and thread ID 5560 ended. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 7960 (0x1F18) Updating package info for package PRD00008 SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 7960 (0x1F18) Only retrying local DP update for package PRD00008, no need to replicate package definition to child sites or DP info to parent site. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 7960 (0x1F18) StoredPkgVersion (0) of package PRD00008. StoredPkgVersion in database is 0. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 7960 (0x1F18) SourceVersion (1) of package PRD00008. SourceVersion in database is 1. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 7960 (0x1F18) STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=SCCOMA01PRD SITE=PRD PID=3480 TID=7960 GMTDATE=Thu Jan 27 21:46:36.621 2011 ISTR0="KB977384 - Advanced Client Hotfix - PRD" ISTR1="PRD00008" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="PRD00008" SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 7960 (0x1F18) Failed to process package PRD00008 after 5 retries, no more retries. SMS_DISTRIBUTION_MANAGER 1/27/2011 3:46:36 PM 7960 (0x1F18)jshely
January 29th, 2011 6:57pm

Im not sure what that means here. I had the share open locally on my desk to see if the files replicated but closed it after I read that solution. Should I create an another copy of the package and try it again?jshely
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January 29th, 2011 7:14pm

What does your distmgr.log say? Is your DP component healthy?Jason | http://myitforum.com/cs2/blogs/jsandys | http://blogs.catapultsystems.com/jsandys/default.aspx | Twitter @JasonSandys
January 29th, 2011 7:19pm

Should I create an another copy of the package and try it again? No, it would be enough if you would answer Jason's question (distmgr.log). Retrying with another package without changing anything would result ... well ... in the exact same error.
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January 29th, 2011 7:25pm

Have you verified that the computer account for the system holding the SMS Provider role (most likely your primary site server) has permissions on the server hosting the DP? Also check name resolution from the primary site server for the system holding the DP role. Is the DP Share being hosted on a DC?Jason | http://myitforum.com/cs2/blogs/jsandys | http://blogs.catapultsystems.com/jsandys/default.aspx | Twitter @JasonSandys
January 29th, 2011 7:26pm

Hello All Im having problems with our packages reaching our DP share. Here is the logs in the Config Server App log: Log Name: Application Source: SMS Server Date: 1/27/2011 10:41:05 AM Event ID: 2302 Task Category: SMS_DISTRIBUTION_MANAGER Level: Error Keywords: Classic User: N/A Computer: sccoma01prd.BCBSNEPRD.COM Description: On 01/27/11 10:41:05, component SMS_DISTRIBUTION_MANAGER on computer SCCOMA01PRD reported: SMS Distribution Manager failed to process package "Configuration Manager Client Upgrade" (package ID = PRD00007). Possible cause: Distribution manager does not have access to either the package source directory or the distribution point. Solution: Verify that distribution manager can access the package source directory/distribution point. Possible cause: The package source directory contains files with long file names and the total length of the path exceeds the maximum length supported by the operating system. Solution: Reduce the number of folders defined for the package, shorten the filename, or consider bundling the files using a compression utility. Possible cause: There is not enough disk space available on the site server computer or the distribution point. Solution: Verify that there is enough free disk space available on the site server computer and on the distribution point. Possible cause: The package source directory contains files that might be in use by an active process. Solution: Close any processes that maybe using files in the source directory. If this failure persists, create an alternate copy of the source directory and update the package source to point to it. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="SMS Server" /> <EventID Qualifiers="49152">2302</EventID> <Level>2</Level> <Task>12</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-01-27T16:41:05.000Z" /> <EventRecordID>78543</EventRecordID> <Channel>Application</Channel> <Computer>sccoma01prd.BCBSNEPRD.COM</Computer> <Security /> </System> <EventData> <Data>Configuration Manager Client Upgrade</Data> <Data>PRD00007</Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data> </Data> <Data>On 01/27/11 10:41:05, component SMS_DISTRIBUTION_MANAGER on computer SCCOMA01PRD reported: </Data> <Data> </Data> </EventData> </Event> We have successfully checked all permissions, I have ensured that the schema was extended, etc.. Any ideas here?jshely
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January 29th, 2011 8:17pm

Failed to process package PRD00007 after 4 retries, will retry 1 more times SMS_DISTRIBUTION_MANAGER 1/27/2011 10:38:55 AM 7956 (0x1F14) Exiting package processing thread. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:38:55 AM 7956 (0x1F14) Used 0 out of 3 allowed processing threads. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 4992 (0x1380) Starting package processing thread,thread ID = 1C60 SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 4992 (0x1380) Sleep 3600 seconds... SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 4992 (0x1380) STATMSG: ID=2304 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=SCCOMA01PRD SITE=PRD PID=3480 TID=7264 GMTDATE=Thu Jan 27 16:39:04.251 2011 ISTR0="PRD00007" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="PRD00007" SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) Retrying package PRD00007 SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) No action specified for the package PRD00007. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) Start adding package to server ["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\... SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) ["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\ is NOT a Branch DP SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) Will wait for 1 threads to end. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) Attempting to add or update a package on a distribution point. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 8012 (0x1F4C) for ["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\, no connection account is available SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 8012 (0x1F4C) STATMSG: ID=2342 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=SCCOMA01PRD SITE=PRD PID=3480 TID=8012 GMTDATE=Thu Jan 27 16:39:04.297 2011 ISTR0="Configuration Manager Client Upgrade" ISTR1="["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=2 AID0=400 AVAL0="PRD00007" AID1=404 AVAL1="["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\" SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 8012 (0x1F4C) RDC:This is a Share Type DP. Will use the Share Name SMSPMID for RDC signature SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 8012 (0x1F4C) Thread Handle = 1328 SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) Cannot establish connection to ["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\ SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 8012 (0x1F4C) Error occurred. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 8012 (0x1F4C) Performing error cleanup prior to returning. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 8012 (0x1F4C) DP thread with array index 0 ended. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) DP thread with thread handle 1328 and thread ID 8012 ended. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) Updating package info for package PRD00007 SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:04 AM 7264 (0x1C60) Only retrying local DP update for package PRD00007, no need to replicate package definition to child sites or DP info to parent site. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:05 AM 7264 (0x1C60) StoredPkgVersion (0) of package PRD00007. StoredPkgVersion in database is 0. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:05 AM 7264 (0x1C60) SourceVersion (2) of package PRD00007. SourceVersion in database is 2. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:05 AM 7264 (0x1C60) STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=SCCOMA01PRD SITE=PRD PID=3480 TID=7264 GMTDATE=Thu Jan 27 16:39:05.031 2011 ISTR0="Configuration Manager Client Upgrade" ISTR1="PRD00007" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="PRD00007" SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:05 AM 7264 (0x1C60) Failed to process package PRD00007 after 5 retries, no more retries. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:05 AM 7264 (0x1C60) Exiting package processing thread. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:05 AM 7264 (0x1C60) Used 0 out of 3 allowed processing threads. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 4992 (0x1380) Starting package processing thread,thread ID = 14E4 SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 4992 (0x1380) Sleep 3600 seconds... SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 4992 (0x1380) STATMSG: ID=2300 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=SCCOMA01PRD SITE=PRD PID=3480 TID=5348 GMTDATE=Thu Jan 27 16:39:14.313 2011 ISTR0="Configuration Manager Client Upgrade" ISTR1="PRD00007" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="PRD00007" SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 5348 (0x14E4) No action specified for the package PRD00007. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 5348 (0x14E4) Start adding package to server ["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\... SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 5348 (0x14E4) ["Display=\\filoma02prd\SMSPMID\"]MSWNET:["SMS_SITE=PRD"]\\filoma02prd\SMSPMID\ is NOT a Branch DP SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 5348 (0x14E4) Will wait for 1 threads to end. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 5348 (0x14E4) Attempting to add or update a package on a distribution point. SMS_DISTRIBUTION_MANAGER 1/27/2011 10:39:14 AM 7308 (0x1C8C)jshely
January 29th, 2011 8:25pm

Did you try the other causes/solutions yet? like this one: Possible cause: The package source directory contains files that might be in use by an active process. Solution: Close any processes that maybe using files in the source directory. If this failure persists, create an alternate copy of the source directory and update the package source to point to it.Standardize. Simplify. Automate.
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January 29th, 2011 8:47pm

Can I use one node of that Cluster? I thought we were allowed to use Cluster shares as DPs? I.E. Cluster name (clsxxxxxxprd) share name (filxxxxxprd\SMSPMID)jshely
February 4th, 2011 9:20pm

1.check the DP server name is added in the Primary server and Primary server name in DP server admin group. The first part is definitely not needed, since a DP does not connect back (IOW send data) to the siteserver.
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February 4th, 2011 9:20pm

Yes. I have verified that the Primary Site Server is in the local admin group on the DP. It is not a DC. All the permissions seem correct, yet I am still getting the "Failed to create the Package directory SMSPKG\PRD0007\ under the export".. Any other ideas?jshely
February 4th, 2011 9:43pm

One thing I wanted to mention is that the DP share is on a cluster. Is there something I am missing with setting up the share name? I have it setup as the virtual name that the share is defined as ? jshely
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February 4th, 2011 9:50pm

To my knowledge, that's not supported is most likely your issue. The HA solution for DPs is multipe DPs.Jason | http://myitforum.com/cs2/blogs/jsandys | http://blogs.catapultsystems.com/jsandys/default.aspx | Twitter @JasonSandys
February 4th, 2011 10:13pm

we also faced this type of issue, it is an access issue, 1.check the DP server name is added in the Primary server and Primary server name in DP server admin group. 2. check $ share is working in DP 3. try acess the shared folder from the primary server using \\server name \sharepkgThanks Shankar K
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February 4th, 2011 10:23pm

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