We have Trend Micro OfficeScan 10.6 SP3 installed on the client and it is affecting opening Word documents in SharePoint 2013 in 2 ways:
1. We get an error when opening Word documents in the browser. Microsoft Word Web Apps: Sorry, there was a problem and we can't open this document.
2. Open a Word document in the Word client, it hangs and does not open.
We have tested uninstalling Trend Micro client and it resolves the issue.
Has anyone else encountered this in their environment?
- Edited by Dyung Ngo 4 hours 51 minutes ago