There is no format handler able to parse documents of the format 'png'

When crawling our new Sharepoint 2013 farm or crawling fileshares we get the following message for multiple PNG files that seemingly can't be crawled:

Item format unsupported. ( Error parsing document 'http://intranet.com/path/.../filename.png'. There is no format handler able to parse documents of the format 'png'.; ; SearchID = B57DCD82-31D2-4417-B013-2110A8049E0E )


Item format unsupported. ( Error parsing document 'file://fileserver/Users/folder1/folder2/folder3/.../filename.png'. There is no format handler able to parse documents of the format 'png'.; ; SearchID = 21D40AAD-63AD-4BC7-B5A3-2BF078282BF1 )

When looking at the ULS logs i only see "generic" Error 301003 messages logged for each png file.

However there are a lot of PNG files that do show up within the search results without an issue (from Sharepoint and the fileserver). We currently have set the Local Sharepoint Sites content source to continious crawling. The content source responsible for the fileserver has no crawl schedule but we had a Full Crawl run several times. The file server content source also uses a Crawl Rule with a different content access account.

Any help would be appreciated since I'm running out of ideas and Google isn't much of a help this time (at least not for me).

Thanks in advance!


May 29th, 2015 12:13pm

Hi

I have done a test in my SharePoint 2013 and I can't reproduce your issue.

Are you make sure that there are a lot of PNG files from the fileserver that do show up within the search results without an issue

Are you make sure that there are some PNG files from the fileserver that don't show up within the search results?

Have you customed your SharePoint search server?

The list of File Types determines what files to include in the index. If the extension is not listed in Files Types, the file will not be crawled. So click the link and add JPG, GIF and PNG.

For more detailed information, refer to the following article:

http://www.ableblue.com/blog/archive/2008/08/28/sharepoint-image-search-part-1/

Besides, here is a similar issue post, you can take a look at:
https://social.msdn.microsoft.com/Forums/onedrive/en-US/8a33840d-eb75-4480-a2c4-748c6feb516f/crawled-properties-for-height-and-width-of-pictures-from-file-share?forum=sharepointsearch

Best Regrads,

Lis

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June 1st, 2015 1:17am

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