I am using a single trusted identity token issuer (ADFS 2.0) with multiple realms for different sites (urn:sharepoint:int-site1 and urn:sharepoint:int-site2).  I added my provider to both sites through central administration and the first site works fine and allows my external user to authenticate.  The second site gives me an access denied page (which I expected) and asks that I request access.  When I submit the request for access I get an error message back stating "The specified user username@email.com could not be found".  What could I be missing?

• Edited by Drew Sellner Tuesday, October 15, 2013 2:44 PM

Hi Drew,

According to your description. My understanding is that you encountered the error "The specified user username@email.com could not be found when you try to login the second site. For resolving your issue ,please take steps as below:

1.Go to site settings->Site Permissions->Access Request Settings.

2.Check  the access request send to whom, whether he approve your access request, before you logon.

Reference:http://blogs.msdn.com/b/russmax/archive/2011/03/15/want-to-use-manage-access-requests-feature-in-sharepoint-2010.aspx

Please inform me freely if you have any questions.

Thanks

Eric,

I receive the error after I submit the access request for the user account I am trying to login with (sptest.visitor@abinc.com) not the account that is set to receive the access request emails.  Let me know if this gives you any other ideas, thanks.



Hi  Drew,

You need a internal user to change the Access Request Settings.Make sure the account that the access request send to is correct. After  do this , the error that the user account that you are trying login with encountered  should be disappeared.

Hope  helpful

Regards

Hi,

For this issue, I'm trying to involve someone familiar with this topic to further look at it.

Thanks,

Hi Drew,

is there any update regarding this after eric posts?

perhaps i need to sync a bit with you regarding this issue,

1. no-permission user login, then access denied,

2. if there is no permission, then who ask for the request, for example user A login, then access denied, sharepoint should not able recognize user A, then if the temp user send request, then do sharepoint acknowledge the temp user?

What was the outcome or fix?  I'm having a related issue.  I have two HNSC using HTTPS.  One works fine, the other is the one that gives me the same results, "The specified user cannot be found.  Just like Eric, when prompted for "Why you need access...", I get a "Something went wrong message.  The two HSNC are setup the same except the broken site is using the catalog site template.