Hi every one, I'm very new new at this. I'm try to deploy a report model and got this message. I have no idea what its going on about. Can anyone help me? Aku ------------------------------ System.Web.Services.Protocols.SoapException: The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. Check the documentation for more information. (rsReportServerDisabled) ---> Microsoft.ReportingServices.Diagnostics.Utilities.RPCException: The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. Check the documentation for more information. (rsReportServerDisabled) ---> System.Exception: The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. Check the documentation for more information. (rsReportServerDisabled) ---> System.Exception: The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. Check the documentation for more information. (rsReportServerDisabled) ---> System.Exception: The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. Check the documentation for more information. (rsReportServerDisabled) ---> System.Exception: The report server cannot decrypt the symmetric key used to access sensitive or encrypted data in a report server database. You must either restore a backup key or delete all encrypted content. Check the documentation for more information. (rsReportServerDisabled) ---> System.Exception: Bad Data. (Exception from HRESULT: 0x80090005) --- End of inner exception stack trace --- --- End of inner exception stack trace --- --- End of inner exception stack trace --- --- End of inner exception stack trace --- --- End of inner exception stack trace --- at Microsoft.ReportingServices.Diagnostics.DataProtection.ProtectData(Byte[] unprotectedData, String tag) at Microsoft.ReportingServices.Library.ConnectionManager.ConnectStorage() at Microsoft.ReportingServices.Library.Storage.NewStandardSqlCommand(String storedProcedureName) at Microsoft.ReportingServices.Library.DBInterface.GetAllConfigurationInfo() at Microsoft.ReportingServices.Library.RSService.GetSystemProperties(Property[] requestedProperties) at Microsoft.ReportingServices.WebServer.ReportingService.GetSystemProperties(Property[] Properties, Property[]& Values) --- End of inner exception stack trace --- at Microsoft.ReportingServices.WebServer.ReportingService.GetSystemProperties(Property[] Properties, Property[]& Values) (System.Web.Services) ------------------------------BUTTONS: OK------------------------------

Hello, Do you happen to have a backup of your encryption key? If not, follow these steps: Open Reporting Services Configuration Manager Connect to your RS server Select 'Encryption Keys' from the left pane Press the 'Delete' button to get rid of your encrypted content After doing this, you will need to re-set the connection strings and stored credentials on your reports. Also, I'd be sure to make a backup of the encryption key afterwards. If you do have a backup, press the 'Restore'button instead of the 'Delete' button. Hope this helps. Jarret

Hi Jarret, thank you for your reply, I will try this tomorrow from the office as I don't have sql server on my home machine. will let you know how I got on. Aku

Hi Jarret, thanks again. this seems to have worked. I don't understand it all properly yet but I was expecting a IE window to open with something to see and that didn't happend. It did day in the bottom left conner that deployment secceded. I am still going through the tutorial so when I get more confused I which I gurantee will happend, will post another message. for now, thank you very much. Aku

Thanks. This solved the problem I was having.

Thanks. This helped me.

Helped me aswell. Cheers !

It is helpful to me. Thanks.

HI Jarret,I have same issue...I deleted the encrypted keys.earlier i havnt deployed any report to this reportserver.but when m accessing the reportmanager and reportviewer still getting the same error message.Wht should i do?Waiting for reply...Thanks & Regards,Eshwar

Thank You this solved my problem.

Thanx Ja.it helped meRegardsSahu www.appshark.com My MSVBusinessCard Link https://www.mcpvirtualbusinesscard.com/VBCServer/81f2e667-1d54-43b7-abc3-9fb4660a0d46/interactivecard

Thank UUUUUUUU :)...It helped me too

Thank You so much... It helped me as well...

It helped me. Thanks a bunch. I do not understand seemingly as simple thing as this (once some one knows where to look for), why can not Microsoft provide proper documentation or links from the exception message box it showed us useless message as below... ----------------- http://www.microsoft.com/products/ee/transform.aspx?EvtSrc=Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings&EvtID=rsReportServerDisabled&ProdName=Microsoft+SQL+Server+Reporting+Services&ProdVer=10.50.1600.1 <form id="Form1" action="transform.aspx?EvtSrc=Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings&EvtID=rsReportServerDisabled&ProdName=Microsoft+SQL+Server+Reporting+Services&ProdVer=10.50.1600.1" enctype="application/x-www-form-urlencoded" method="post"> Details ID: rsReportServerDisabled Source: Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings We're sorry There is no additional information about this issue in the Error and Event Log Messages or Knowledge Base databases at this time. You can use the links in the Support area to determine whether any additional information might be available elsewhere. Thank you for searching on this message; your search helps us identify those areas for which we need to provide more information. </form> ----------------

Thanks lot..! it works

Thanks! It worked for me.

Thanks! It worked for me!!!

Hi Jarret, Thank you very much for the solution. Suresh

Hi, I am new to this. Can you pls explain what do you mean by : re-set the connection strings and stored credentials on your reports. Can pls explain me the steps?

Hi All, Finally solved...

Hi, thanks a lot! I've tried to use instructions provided here: http://support.microsoft.com/kb/842421, but faced issues on the very first point, because system wouldn't export the key saying "Access denied". Your sollution works perfectly, and is very easy to use.

Wow that helped me too. Thanks KumarKG, MCTS

Great..really helpful....

Hi abs_dear, Please explain what you did to "re-set the connection strings and stored credentials on your reports"? As I am now at that step. Stewart

thanks

Hi Jarret, Please explain what you did to "re-set the connection strings and stored credentials on your reports"? I am not getting what to do in that step. -Ayaz

Thanks., it helps!