The parent component of Entity Health monitor has status error but the child monitor status shows ok

I have a monitor alarmed parent level but I check the monitor child and I have no alarm. what may be causing the problem?

June 20th, 2013 3:57pm


Hi,

Please check the issue referring to the following KB article:

The Entity Health monitor for an Operations Manager 2007 management server displays "Critical" together with a Health Service threshold setting
http://support.microsoft.com/kb/938626

Thanks.

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June 21st, 2013 10:17am

Thanks for the support Nicolas, I apply an override (Threshold value change) to management servers for the Health Service Handle Count Threshold monitor and to the Health Service Private Bytes Threshold monitor. Additionally perform maintenance of the SCOM databases and restart the server, but the problem continues.
June 21st, 2013 10:58pm

Hi, Any other suggestions
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June 26th, 2013 12:15am

 

Hi,

Thanks for your update.

Please try the following:

1. Put the problematic agent to maintenance mode and move it out to see if the status will be updated.

2. Reset health for this object.

Thanks.

June 26th, 2013 8:42am

Hi Nicholas,

Your suggestion was correct. Applying the changes mentioned my problem was solved. Thank you very much for your time and dedication for the settlement of my case. Very good contribution.

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June 27th, 2013 9:18pm

Hi,

Thanks for your update.

I am glad to know the suggestions are helpful. In the future, if you experience any issues regarding our products or if you have any feedbacks, you are also welcome to post a new thread in our forum. It is always our pleasure to be of assistance.

Thanks again! Have a nice day!
July 1st, 2013 7:47am

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