The FIM Password and Authentication Extentions experienced an error when trying to reset a password.
This statement is displayed when I enter a user and domain. I have already tried uninstalling the 32bit client side extentions and reinstalled them.My client os is windows 7.Any guidance would be appreciated!
January 30th, 2010 1:26am
exact message please? how are u initiating the pwd reset sequence? from logon screen or portal? at which step in the steps describe at http://blogs.technet.com/aho/archive/2009/10/01/forefront-identity-manager-credential-management-part-1.aspx are you seeing this error? -AnthonyThe FIM Password Reset Blog http://blogs.technet.com/aho/
January 30th, 2010 2:14am
Hi Anthony,Password reset is being initiated from the client browser.Http://servername/passwordportalUpon user and domain name entry I get the follow error:The FIM Password and Authentication Extensions experienced an error when trying to reset a password. Please reinstall or contact your system administrator.The registration steps do not appear on first log in as well.I am going to review the all the MPRs
January 30th, 2010 6:05am
in general, it's better to test the deployment without the portal first try this C:\Windows\System32\MsPwdRegistration.exe do u see an error pops up within 1sec? If yes, restart the FIMPasswordReset service (this is a known bug) if not, uncomment the section at C:\Program Files\Microsoft Forefront Identity Manager\2010\Password Reset Client Service\PwdMgmtProxy.exe.config change Warning and Error to "Verbose" create C:\Logs and grant authenticated users full control on that folder restart FIMPasswordReset C:\Windows\System32\MsPwdRegistration.exe -all (notice the -all flag) see if you see anything special from the event log/the log file generatedThe FIM Password Reset Blog http://blogs.technet.com/aho/
January 30th, 2010 6:43am
I executed the actions in your first section and the error pops up right away.I executed the actions in the second section. No logs generated in the folder.I did get further along than previous attempts.The FIM Password Reset Registration screen pops up but I then get a pop up that states "An error occured while processing your request. Please try again later. If this error persists please contact your system administrator."
January 30th, 2010 8:27am
that's weird.. have you grant enough permission for the FIMPasswordReset service to create a log file? i really need the log to further troubleshoot (either eventlog or the actual log file) in particular <source name="Microsoft.ResourceManagement" switchValue="Verbose"> should be Verbose (capital V) <add initializeData="C:\Logs\PwdMgmtProxy.svclog" create this folder and make it's ACLed <filter type="System.Diagnostics.EventTypeFilter" initializeData="Verbose" /> should be Verbose (capital V) The FIM Password Reset Blog http://blogs.technet.com/aho/
January 30th, 2010 8:47am
Confirmed permissions as well as Verbose.Where do I add the add the location for the log file in the script?
February 1st, 2010 11:24pm
if you have the two set to verbose, and the folder permission is set there should be a log file created under C:\Logs\PwdMgmtProxy.svclog after you invoke "C:\Windows\System32\MsPwdRegistration.exe -all" not?The FIM Password Reset Blog http://blogs.technet.com/aho/
February 2nd, 2010 12:17am
Still no. Can I email you my config file?
February 2nd, 2010 12:51am
sure, go to my blog, send me a mail through there. i will replyThe FIM Password Reset Blog http://blogs.technet.com/aho/
February 2nd, 2010 1:07am
Also check that you are restarting the service after you modify the config file.For trace logging I usually set the folder allow everyone full control of some temp folder.CraigMartin Edgile, Inc. http://identitytrench.com
February 2nd, 2010 9:29pm