System Engineer

We are using SharePoint 2013 SP1 on Windows 2008 R2. We have disable SSL V3.0 and TlS 1.0, then enable TLS 1.1 and TLS 1.2

in the SharePoint Front-End Web Server.

We found that we cannot open the online office Document (e.g Docx ) in the Browser (IE 10 ) from SharePoint 2013

We have enable TLS 1.0 in the SharePoint Front-End Web Server to test, All client (Windows 7 64Bit Sp1 ) using IE 10 can open

the online Office Dcoument (e.g. *.Docx) from SharePoint 2013.

Please advise


July 31st, 2015 3:45am

I'm not sure what role SharePoint has to play here. TLS negotiation will depend upon IIS version and client IE version. You should check if you are running compatible versions on both end. Here's a guide for same:

Also, TLS 1.1 and 1.2 are not enabled by default on the server end. To enable the use of the protocols that will not be negotiated by default, change the DWORD value data of the DisabledByDefault value to 0x0 in each of the following registry keys under the Protocols key:

SCHANNEL\Protocols\TLS 1.1\Client

SCHANNEL\Protocols\TLS 1.1\Server

SCHANNEL\Protocols\TLS 1.2\Client

SCHANNEL\Protocols\TLS 1.2\Server

More info:

Hope this helps.

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July 31st, 2015 8:26am

Hi Mohit

We found that some info

SharePoint like need TLS 1.0, is it true ?

Many thanks

August 5th, 2015 3:34am

Well, if Trevor says it, it should be right. I'll leave this thread for Trevor to confirm and add to my notes as well. ;)
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August 5th, 2015 3:44am

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