Hello All,When ran the Windows updates on the SCE 2007 server and WSUS 3.0 SP2 failed to installed. After this incident, every time I launch the System Center Essentials 2007 console then I get this " System Center Essentials Console has encountered a problem and needs to be close. We are sorry for the inconvenience." I can't access the console at this point.Any help would be helpful.Thanks,Soi Pang

Hello Soi Pang,Which update did you try to install? It seems the installation did damage the Operating System fileson the SCE 2007 Server. You can try to install/uninstall the update successfully to see if the SCE console could be back.As a workaround to operate SCE 2007, you can install a remote SCE console. To do it,read thefollowing article. How to Install a Remote System Center Essentials Consolehttp://technet.microsoft.com/en-us/library/bb437322.aspxThanks,Yog Li - MSFT

Hi Yog Li,I installed the following Windows updates:KB968816 - installed successfully KB971961 - installed successfully KB967723 - installed successfully KB956844 - installed successfully KB970653 - installed successfully "WSUS 3.0 SP2 - Failed to install."I installed the remote SCE console on another Windows XP. when I try to connect to the SCE server then I get the following error message:"The request failed with HTTP status 403: ForbiddenNote: The following information was gathered when the operation was attempted. The information may appear cryptic but provides context for the error. The application will continue to run. System.Net.WebException: The request failed with HTTP status 403: Forbidden. at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args) at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer(String serverName, Boolean useSecureConnection, Int32 portNumber) at Microsoft.EnterpriseManagement.SCE.Internal.UI.Console.UpdateServerService.TryConnect(String serverName, Boolean connectSecurely, Int32 socketNumber) at Microsoft.EnterpriseManagement.SCE.Internal.UI.Console.UpdateServerService.TryConnect(String serverName) at Microsoft.EnterpriseManagement.SCE.Internal.UI.Console.EssentialsConsoleWindow.ChangeConnection(String serverName)"Do youhave any ideas?Thanks for you help.Soi Pang

Hello Soi Pang, For the "WSUS 3.0 SP2 - Failed to install." problem, you can use the following forum: Discussion of WSUS on Windows Serverhttp://social.technet.microsoft.com/Forums/en/winserverwsus/threads You can upgrade to WSUS 3.0 SP2, if you have installed SCE 2007 SP1 on Windows Server 2003/2008. But make sure you can upgrade it successfully, or SCE 2007 server will not work properly. For the remote SCE console problem, please make sure: 1. Is it in the same domain with the SCE Server?2. Is that user who run the remote console a local administrator both on the SCE server and on the remote computer? Thanks,Yog Li - MSFT

Hello Yog, It is on the same domain and the user I logged has local admin/domain admin rights on both server and the remote computer. I was looking in the Windows EventViewer and I see nothing in Application nor System but the Operations Manager HealthService / Health Service modules warning. Please see below to see if you can help me with this. I am searching on solution but nothing seems to be helpful to my situation yet. **************************************************************************************************************Health Service ModulesEvent ID: 25001 The Operations Manager log on computer 'echo1.tcg.local' appears to have been cleared while the Windows Event Log Provider was down. One or more workflows were affected by this. Workflow name: Microsoft.SystemCenter.HealthServiceModules.AlertSubscriptionDataSourceModule.AvailabilityMonitor Instance name: echo1.tcg.localInstance ID: {84AC8239-C7E1-175B-1E52-5D73D8BD2FA4} Management group: ECHO1_MG For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. *************************************************************************************************************HealthServiceEvent ID: 2115 A Bind Data Source in Management Group ECHO1_MG has posted items to the workflow, but has not received a response in 337771 seconds. This indicates a performance or functional problem with the workflow.Workflow Id : Microsoft.SystemCenter.DataWarehouse.CollectPerformanceDataInstance : echo1.tcg.localInstance Id : {84AC8239-C7E1-175B-1E52-5D73D8BD2FA4} For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Thanks for your help. Soi =:)

Hello Soi,These two events seems not related to the console crash problem. You can find several threads in the forum by searching their Event ID. For the console crash problem, you'd better resolve the WSUS SP2 upgrading problem first. It could be also caused by the damaged systemfiles by the failed upgrade.Thanks,Yog Li - MSFT

Thanks Yog,I think it probably does damaged the system files. I remembered I installed the SCE2007 the c:\program files\update services directory. There were many folders under the "Update Services" directory, and now I only see these folders left under the c:\program files\update services: C:\Program files\UPdate Services\LogingilesC:\Program files\UPdate Services\SetupC:\Program files\UPdate Services\WebServicesC:\Program files\UPdate Services\WebServices\ClientWebServiceM5C:\Program files\UPdate Services\WebServices\Root\Syste_webC:\Program files\UPdate Services\WebServices\Root\2_0_5072Anyway, let says If I want to reinstall the SCE 2007 on the same "echo1" and domain which was previous installed on. Canyou give some advice how am I going to accomplish this task. "History - When I installed SCE 2007 for the first time back in a year ago. During the installation I selected to use the domain level policies and once SCE 2007 installed and it automatically created two Policies in the root of domain."Thanks,Soi -

Hi,I think this article could be helpful for your scenario: How to Back Up and Restore System Center Essentialshttp://technet.microsoft.com/en-us/library/bb437269.aspxThanks,Yog Li - MSFT

Hello Soi, Wed love to hear your feedback about the latest situation. By sharing your experience you can help other community members facing similar problems.Also, if you have any further concerns, please do not hesitate to let us know and we are happy to be of further assistance. Thanks, Yog Li - MSFT