System Center Enpoint Protection not updating on Windows 2012 R2 Standard Servers

The servers have the CCM and EP client installed on them. The local F/W has the EP client allowed for inbound connections. Internet explorer has the Microsoft Update sites listed in the trusted site list. The Automatic Deployment rules have been setup for the servers to down load the updates automatically.  The windows servers can manually download the windows updates from Microsoft, so it is not a connectivity problem. The EP client was able to update the definition files the first time it was installed, but nothing since. I have seen this https://support.microsoft.com/en-us/kb/935934 and have manually updated the definition files on each server, but that does not solve the automatic deployment problem.

The error messages is: System Center Endpoint Protection:

The app couldn't check for Virus and spyware definition updates.

Check your internet or network connections and try again.

Support information:

Error code 0x80248014

The definition updates could not be installed.

I will try to cut and past the a screen shot in the next posting.  So far it was not allowed, body warning 4 - 6000 Characters long.

May 19th, 2015 2:20pm

Hi,

How do you configure the antimalware policy, definition updates sources?

And then check windowsupdate.log

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May 19th, 2015 11:06pm

What does the Monitoring node / Deployments tell?
May 20th, 2015 1:38am

Hi Dan,

The update sources are configured in the Automatic Deployment rules. They point to the the local SCCM server and then the Microsoft update servers. You can find the configuration procedure here https://technet.microsoft.com/en-us/library/hh508760.aspx

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May 20th, 2015 1:00pm

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

August 23rd, 2015 5:05pm

Since no one has answer this post, I recommend opening  a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.

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September 5th, 2015 12:42pm

I had a feeling that I would end up opening a case for manual updates. The automatic updates are working.
September 8th, 2015 4:28pm

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