System Center Endpoint Protection creates TEMP Folders / Reinstallation not possible

Hi all,

After I updated from SCCM 2012 RTM to SCCM 2012 R2 CU2 I have an issue on several Servers, which havin System Center Endpoint Protection 2012 installed (provided through SCCM Agent).

There are hourly Temp Folders created in C:\Windows\...:

The Temp-Folders are including SCEP 2012 Content...

 This files are filling up my System drive C:\. I always have to delte those files.

I think System Center Endpoint Protection is trying to reinstall or update itself, and failes...

If I try to uninstall "System Center 2012 Endpoint Protection" manually from the sever, i get the following popup (file not found):

I cannot find the correct Version of this msi-File "fepclient.msi", so I click Cancel, and then I get the Error 0x8007064C (Cannot complete uninstall wizard).

I have this Problem on 4 different Servers right now (FileServer, two Citrix Server, SCCM-Server).

I tried several steps on the SCCM Server:
- Manual Uninstall
- Re-Installation with "scepinstall.exe" from the SCCM Client Source (same error)
- Re-Installation from SCCM Console (Push)

I am not getting rid of this error... I do not want to delete registry keys and testing arround because this are productive Servers... Any ideas how to resolve this one???

If you Need more Details about the infrastructure / OS, just ask.

Patrik

 

 



September 30th, 2014 3:07pm

Anything useful in SCEPInstall.log (or however the logfile is called exactly)?
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September 30th, 2014 3:20pm

During Installation of scepinstall.exe I cannot find any log file (neither in %temp% nor in any ccm-Folder). I also did not found any Parameter for verbose logging for scepinstall.exe...

I am right now trying to reinstall the whole sccm-agent... maybe i find anyhting there in the log files (c:\windows\ccmsetup\logs\...)

Patrik

September 30th, 2014 3:55pm

Reinstalling the SCCM Agent did not help to get any additional log-Information.

But I did no found a log-file in C:\ProgramData\Microsoft\Microsoft Security Client\Support\MSSecurityClient_Setup_4.5.216.0_epp_install.log

I find the following warnings / Errors:

TEMP Folder which is created in C:\Windows\...:

 MSI-Missing:

But that does not really help me...

 

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October 1st, 2014 7:19am

At the end i find the following error:

October 1st, 2014 7:21am

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

Since no one has answer this post, I recommend opening  a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.

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May 30th, 2015 1:33pm

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