Strange performance issue? This one is a brain bender
I have a stadard WSS 3.0 team site, no customization, no custom webparts, it is 100% out of the box.
All of my XP users are reporting very slow load times, it takes about 1 min for default page to load.
All of the Vista users are seeing near instant load times.
Now.. Here are the varibles I have elminated:
Antivirus has been removed
Windows Firewall has been disabled
No other software firewall is running
Some XP users are IE 6, some are IE 7, all have the same performance issues.
Sharepoint URL's have been added to the trusted sites list for everybody
XP machines are a 100% clean XP SP2 builds, with all the updates from windows update
No software is installed other than Office 2003, or Office 2007
Any ideas?
January 31st, 2008 9:41pm
How's the performance when you hit the site from the server?
John
SharePoint911: SharePoint Consulting
http://www.sharepointblogs.com/rossonmoss
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January 31st, 2008 10:54pm
It is lighting fast....
February 1st, 2008 4:40pm
What happens if you run a trace route from one of the machines to the server? Are there any hops in between the users that might be causing an issue? Also, its possible there could be a delay in resolving the server name through DNS -- you might want to try adding an entry to one of the machines hosts file and see if that has any effect. If it doesn't, then at least you know it isn't DNS :-)
Give these things a try and let me know what happens. There's a few more things we can try.
John
SharePoint911: SharePoint Consulting
http://www.sharepointblogs.com/rossonmoss
Free Windows Admin Tool Kit Click here and download it now
February 1st, 2008 5:05pm
Also, do all the XP users have Office 2003 installed?
John
SharePoint911: SharePoint Consulting
http://www.sharepointblogs.com/rossonmoss
February 1st, 2008 5:07pm
John,
I already looked at the network side of things, every thing is working the way it should, DNS resolution is near instant (10ms), and there is no weird routing going on.
Again all the users are in same place, sitting on the same network, XP users are slow, Vista users are fast...
I will check on office 2003, I know that some people have upgraded to office 2007, but I think most have Office 2003.
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February 6th, 2008 8:31pm
The issue was resolved with IE updates on the windows XP machines.
February 17th, 2011 1:59pm