Has anyone here got any experience with the SCCM management pack for SCOM? I'm regulary getting alerts at the moment (See my other post for a problem really doing my head in) but once i've checked the problems out, resolved what appears to be the issue, reset counts etc I can't get rid of the alerts in SCOM. I close them as normal and they disappear but about an hour later they reappear. Same alert, it just re-discovers the error in the SCCM database and reports on it. Is there a specific way to clear the alert down fully in SCCM so that SCOM doesn't re-report it? Or another way to word it... is there a set way in SCCM that should be followed to analyse, resolved and clear alerts? i.e. reset counts, delete status messages, delete log files, run maintenance task etc? Cheerrs, SB

Hi,I am currently experiencing the same issue, ie. numerous old SCCM status messages triggering SCOM alerts.Is there anything more on this?ThanksJon.

Hi Jon, Good news or bad news? In the end I had to set the aging of the alerts down to 1 day so I could get them cleared out. I wouldn't recomend this by any means but in my case the site was so littered with alerts that we didn't resolve for so long we would have been looking at close to december before the management pack stopped complaining. From what I can tell it uses a combination of event log monitoring and SCCM database status message monitoring. We regularly get an alert generated to tells us the WSUS sync to Microsoft timed out but which then succeeds an hour later. This creates both an event log message and an SCCM database status message. Once the status message is aged out (1 Day), SCOM still continues to report an error as the error is in the windows event log. Clearing the event log down then settles SCOM. Unless someone else can come back and correct me I'm finding it very difficult to reason why I should keep the management pack installed. I would expect it to behave like other management packs we have where on generating the alert it also monitors for messages showing the problem to have been resolved (status reset ofsummarisers for example). Either that or when finding an alert it either clears it down from the right places for me when I close it, or doesn't repeatedly warn me about it until the message ages out of the SCCM database. I cannot cope with being warned about an alert for 30 days when I may have resolved it in 5 mins. Nor can I cope with only having a day or so of status messages.

Bit of a cheeky bump here ;)I don't suppose anyone else has had some time now to play with the SCCM MP inside SCOM and feel up to providing some feedback do they?Cheers,SB

Hi sssssssssstewI never did get an answer to this, nor did the managibility team pop along for some input.I've given up on this management pack for now, my only problem is this was one of the first MP's we ever put into our environment and we didn't put it in properly and now we struggling to remove it, which is the only thing we feel is left to do as otherwise we just get swampped by the useless noise it spams us with.I really wish this was working well, and would love to hear from someone that's using it and finds it works!Cheers,SBhttp://www.microsoft.com/technet/security/Bulletin/MS08-067.mspx If you don't ever patch anything, for god sake make sure this patch is on.......

Sorry, no. I just have the same problem.

I have exact same problem. Has anyone how to resolve this problem?

I have exact same problem. Has anyone how to resolve this problem? Not me, I just got annoyed and removed the Management Pack

I disabled the alert rules .... not so nice but very effective... still let me monitor services etc