Some emails I open in Outlook 2013 are displayed in a very narrow panel

I am using Outlook 2013 and most emails are displayed in a very narrow panel. They display and print like a long column in a newspaper. It is only about 20% of the screen width. Opening the same email in Outlook 2007 looks fine and takes up about 60% of the screen width. How can I tell Outlook 2013 to use more of the screen? Any help would be appreciated.

June 11th, 2015 12:01am

Hi,

How did you view these emails? Did you view them in reading pane or open then in a separate window?

Would you please provide a screenshot to us so that we can understand the issue more clearly?

Have you tried resetting the views of your Outlook? Press Windows key + R to open the Run command, type outlook /cleanviews and press Enter.

Please let me know the result.

Regards,

Steve Fan
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
June 28th, 2015 2:46pm

I have the same problem.  I am running office 365 on windows 10.  I have all of the latest updates and it does not matter if it is in the reading pane or when I open it up in a separate window the email opens like a newspaper 
August 25th, 2015 1:50pm

I have the same issue.Pretty much every email that was designed to be enclosed in a 600px box is being squeezed to a 200px wide box. This happens to emails from major companies such as paypal, amazon, etc.

This happens on outlook 2013 Win 10

Same messages are fine on outlook 2007

Free Windows Admin Tool Kit Click here and download it now
September 11th, 2015 12:16am

Hi,

Since this is an old thread, if you need further assistance regarding the same issue, I'd recommend you post a new question via:

https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook

Thank you for your understanding and support.

Steve Fan
TechNet Community Support

September 11th, 2015 3:03am

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