Some clients are listed as compliant but not receiving any updates during Software Update Deployment

Hello,

We have SCCM R2 CU4 in our environment.

During software update deployments, we noticed some Windows server 2012 and 2008 R2 (9 out of 90) are listed as compliant but they did not get any updates installed.

When checking details of those clients from deployment status, it will only list one software update with status installed, which is "MS15-044 Security Update for Microsoft Silverlight (KB3056819)", nothing else.

When we login to the client machines, also verified nothing get installed. However, if go to Windows Updates and check online, there are patches available for installation. There is no special pattern in the logs amount those.

The rest of the clients have no issue at all, they all received proper patches and installed normally.

Any help will be greatly appreciated.

July 29th, 2015 9:03am

The update you are seeing from Windows update are part of the a software group and they where deploy to the server in questions.

If so 

start the windows update action from the client configuration manager and look at the following to see why they are not being evaluated. This should give you more info about why the server doesn't think he need that update.

UpdatesDeployment.log 
UpdatesHandler.log 
ScanAgent.log
WUAHandler.log
UpdatesStore.log 
%windir%\WindowsUpdate.log

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July 29th, 2015 9:12am

Did you check the Windows update logs of the servers are they have error in it ?

July 29th, 2015 9:53am

Thanks for the hint.

From WindowsUpdate.log, I see some error like "Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037" among with others. Seems like something to do with WSUS? But not all clients having this issue.
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July 29th, 2015 12:06pm

2015-07-29 23:46:54:809 5012 13d8 Misc ===========  Logging initialized (build: 7.9.9600.17930, tz: +0800)  ===========
2015-07-29 23:46:54:815 5012 13d8 Misc  = Process: C:\Windows\CCM\CcmExec.exe
2015-07-29 23:46:54:815 5012 13d8 Misc  = Module: C:\Windows\System32\wuapi.dll
2015-07-29 23:46:54:809 5012 13d8 COMAPI -------------
2015-07-29 23:46:54:815 5012 13d8 COMAPI -- START --  COMAPI: Init Search [ClientId = CcmExec]
2015-07-29 23:46:54:815 5012 13d8 COMAPI ---------
2015-07-29 23:46:54:815 5012 13d8 COMAPI -------------
2015-07-29 23:46:54:815 5012 13d8 COMAPI -- START --  COMAPI: Search [ClientId = CcmExec]
2015-07-29 23:46:54:815 5012 13d8 COMAPI ---------
2015-07-29 23:46:54:904 476 12ec Misc ===========  Logging initialized (build: 7.9.9600.17930, tz: +0800)  ===========
2015-07-29 23:46:54:904 476 12ec Misc  = Process: C:\Windows\system32\svchost.exe
2015-07-29 23:46:54:904 476 12ec Misc  = Module: c:\windows\system32\wuaueng.dll
2015-07-29 23:46:54:904 476 12ec Service *************
2015-07-29 23:46:54:904 476 12ec Service ** START **  Service: Service startup
2015-07-29 23:46:54:904 476 12ec Service *********
2015-07-29 23:46:54:952 476 12ec IdleTmr Non-AoAc machine.  Aoac operations will be ignored.
2015-07-29 23:46:54:952 476 12ec Agent  * WU client version 7.9.9600.17930
2015-07-29 23:46:54:953 476 12ec Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2015-07-29 23:46:54:953 476 12ec Agent  * Base directory: C:\Windows\SoftwareDistribution
2015-07-29 23:46:54:953 476 12ec Agent  * Access type: No proxy
2015-07-29 23:46:54:953 476 12ec Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-07-29 23:46:54:953 476 12ec Service UpdateNetworkState Ipv4, cNetworkInterfaces = 5.
2015-07-29 23:46:54:953 476 12ec Agent  * Network state: Connected
2015-07-29 23:46:54:963 476 12ec Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-07-29 23:46:54:963 476 12ec Service UpdateNetworkState Ipv4, cNetworkInterfaces = 5.
2015-07-29 23:46:55:055 476 12ec Agent ***********  Agent: Initializing global settings cache  ***********
2015-07-29 23:46:55:055 476 12ec Agent  * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2015-07-29 23:46:55:055 476 12ec Agent  * WSUS server: http://SJDC-SCCM-PR.xxxxx.org:8530
2015-07-29 23:46:55:055 476 12ec Agent  * WSUS status server: http://SJDC-SCCM-PR.xxxxx.org:8530
2015-07-29 23:46:55:055 476 12ec Agent  * Target group: (Unassigned Computers)
2015-07-29 23:46:55:055 476 12ec Agent  * Windows Update access disabled: No
2015-07-29 23:46:55:055 476 71c Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2015-07-29 23:46:55:078 476 71c WuTask WuTaskManager delay initialize completed successfully..
2015-07-29 23:46:55:082 476 71c AU    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-07-30 08:04:42, not idle-only, not network-only
2015-07-29 23:46:55:082 476 71c AU    Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2015-07-30 09:01:47, not idle-only, not network-only
2015-07-29 23:46:55:082 476 71c AU    Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2015-07-30 09:01:47, not idle-only, not network-only
2015-07-29 23:46:55:094 476 71c Report CWERReporter::Init succeeded
2015-07-29 23:46:55:094 476 71c Agent ***********  Agent: Initializing Windows Update Agent  ***********
2015-07-29 23:46:55:102 476 71c DnldMgr Download manager restoring 0 downloads
2015-07-29 23:46:55:104 476 12ec AU ###########  AU: Initializing Automatic Updates  ###########
2015-07-29 23:46:55:104 476 12ec AU AIR Mode is disabled
2015-07-29 23:46:55:104 476 12ec AU  # Policy Driven Provider: http://SJDC-SCCM-PR.xxxxx.org:8530
2015-07-29 23:46:55:104 476 12ec AU  # Detection frequency: 22
2015-07-29 23:46:55:104 476 12ec AU  # Approval type: Pre-install notify (User preference)
2015-07-29 23:46:55:104 476 12ec AU  # Auto-install minor updates: No (User preference)
2015-07-29 23:46:55:104 476 12ec AU  # Will interact with non-admins (Non-admins are elevated (User preference))
2015-07-29 23:46:55:107 476 12ec AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2015-07-29 23:46:55:107 476 12ec AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-07-29 23:46:55:114 476 71c IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 4; does use network; is not at background priority
2015-07-29 23:46:55:114 476 71c IdleTmr Incremented idle timer priority operation counter to 1
2015-07-29 23:46:55:146 476 12ec AU AU finished delayed initialization
2015-07-29 23:46:55:146 476 12ec AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2015-07-29 23:46:55:146 476 12ec AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-07-29 23:46:55:161 476 12ec AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2015-07-29 23:46:55:173 476 12ec AU Adding timer: 
2015-07-29 23:46:55:173 476 12ec AU    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-07-30 08:04:42, not idle-only, not network-only
2015-07-29 23:46:55:175 476 1198 DnldMgr Asking handlers to reconcile their sandboxes
2015-07-29 23:46:55:239 476 71c Report ***********  Report: Initializing static reporting data  ***********
2015-07-29 23:46:55:239 476 71c Report  * OS Version = 6.3.9600.0.0.196880
2015-07-29 23:46:55:239 476 71c Report  * OS Product Type = 0x00000007
2015-07-29 23:46:55:247 476 71c Report  * Computer Brand = VMware, Inc.
2015-07-29 23:46:55:248 476 71c Report  * Computer Model = VMware Virtual Platform
2015-07-29 23:46:55:248 476 71c Report  * Platform Role = 1
2015-07-29 23:46:55:248 476 71c Report  * AlwaysOn/AlwaysConnected (AOAC) = 0
2015-07-29 23:46:55:250 476 71c Report  * Bios Revision = 6.00
2015-07-29 23:46:55:250 476 71c Report  * Bios Name = PhoenixBIOS 4.0 Release 6.0     
2015-07-29 23:46:55:250 476 71c Report  * Bios Release Date = 2012-07-09T00:00:00
2015-07-29 23:46:55:250 476 71c Report  * Bios Sku Number unavailable.
2015-07-29 23:46:55:250 476 71c Report  * Bios Vendor = Phoenix Technologies LTD
2015-07-29 23:46:55:250 476 71c Report  * Bios Family unavailable.
2015-07-29 23:46:55:250 476 71c Report  * Bios Major Release = 4
2015-07-29 23:46:55:250 476 71c Report  * Bios Minor Release = 6
2015-07-29 23:46:55:250 476 71c Report  * Locale ID = 1033
2015-07-29 23:46:55:250 476 71c Handler Calculating current update level for this session
2015-07-29 23:46:58:454 476 71c Handler UH: Current cumulative update level calculated: package identity Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8, display name KB3000850, support URL http://support.microsoft.com/?kbid=3000850, timestamp 01d0906e2a37ab99
2015-07-29 23:46:58:455 476 71c Handler Done calculating current update level for this session
2015-07-29 23:46:59:941 476 71c Agent *** START ***  Queueing Finding updates [CallerId = CcmExec  Id = 1]
2015-07-29 23:46:59:942 476 318 Agent ***  END  ***  Queueing Finding updates [CallerId = CcmExec  Id = 1]
July 29th, 2015 12:06pm

2015-07-29 23:46:59:942 476 318 Agent *************
2015-07-29 23:46:59:942 476 318 Agent ** START **  Agent: Finding updates [CallerId = CcmExec  Id = 1]
2015-07-29 23:46:59:942 476 318 Agent *********
2015-07-29 23:46:59:942 476 318 Agent  * Include potentially superseded updates
2015-07-29 23:46:59:946 476 318 Agent  * Online = Yes; Ignore download priority = Yes
2015-07-29 23:46:59:946 476 318 Agent  * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
2015-07-29 23:46:59:946 476 318 Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2015-07-29 23:46:59:946 476 318 Agent  * Search Scope = {Machine}
2015-07-29 23:46:59:946 476 318 Agent  * Caller SID for Applicability: S-1-5-18
2015-07-29 23:46:59:952 476 318 Agent  * RegisterService is set
2015-07-29 23:46:59:959 5012 13d8 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
2015-07-29 23:47:00:031 476 318 EP Got WSUS Client/Server URL: "http://SJDC-SCCM-PR.xxxxx.org:8530/ClientWebService/client.asmx"
2015-07-29 23:47:00:684 476 318 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
2015-07-29 23:47:00:684 476 318 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://SJDC-SCCM-PR.xxxxx.org:8530/ClientWebService/client.asmx
2015-07-29 23:47:00:684 476 318 PT WARNING: Cached cookie has expired or new PID is available
2015-07-29 23:47:00:687 476 318 EP Got WSUS SimpleTargeting URL: "http://SJDC-SCCM-PR.xxxxx.org:8530"
2015-07-29 23:47:00:691 476 318 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 9; does use network; is at background priority
2015-07-29 23:47:00:691 476 318 PT Initializing simple targeting cookie, clientId = a0f9fac1-7397-486d-b3ef-b486fa726a59, target group = , DNS name = adc-vcdb01.tw.trendnet.org
2015-07-29 23:47:00:691 476 318 PT  Server URL = http://SJDC-SCCM-PR.xxxxx.org:8530/SimpleAuthWebService/SimpleAuth.asmx
2015-07-29 23:47:01:054 476 318 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 9) stopped; does use network; is at background priority
2015-07-29 23:47:01:055 476 318 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 10; does use network; is at background priority
2015-07-29 23:47:01:243 476 318 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 10) stopped; does use network; is at background priority
2015-07-29 23:47:01:260 476 318 Agent Reading cached app categories using lifetime 604800 seconds
2015-07-29 23:47:01:260 476 318 Agent Read 0 cached app categories
2015-07-29 23:47:01:265 476 318 Agent SyncUpdates adding 0 visited app categories
2015-07-29 23:47:04:720 476 318 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 11; does use network; is at background priority
2015-07-29 23:47:05:012 476 318 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 11) stopped; does use network; is at background priority
2015-07-29 23:47:05:012 476 318 Agent Reading cached app categories using lifetime 604800 seconds
2015-07-29 23:47:05:012 476 318 Agent Read 0 cached app categories
2015-07-29 23:47:05:012 476 318 Agent SyncUpdates adding 0 visited app categories
2015-07-29 23:47:05:048 476 318 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 12; does use network; is at background priority
2015-07-29 23:47:05:520 476 318 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 12) stopped; does use network; is at background priority
2015-07-29 23:47:05:521 476 318 PT  + SyncUpdates round trips: 2
2015-07-29 23:47:06:344 476 318 Agent WARNING: Failed to evaluate Installed rule, updateId = {{22FFD207-0EB5-4FCF-9F6A-67078327D7A3}.200}, hr = 80070057
2015-07-29 23:47:06:397 476 318 Agent WARNING: Failed to evaluate Installed rule, updateId = {{A4ECF96E-FE76-4933-B1A9-FAA712DC2A3B}.200}, hr = 80070057
2015-07-29 23:47:06:397 476 318 Agent WARNING: Failed to evaluate Installable rule, updateId = {{A4ECF96E-FE76-4933-B1A9-FAA712DC2A3B}.200}, hr = 80070057
2015-07-29 23:47:06:410 476 318 Agent WARNING: Failed to evaluate Installed rule, updateId = {{9941EB5F-4953-446D-99A2-C5989C596283}.200}, hr = 80070057
2015-07-29 23:47:06:410 476 318 Agent WARNING: Failed to evaluate Installable rule, updateId = {{9941EB5F-4953-446D-99A2-C5989C596283}.200}, hr = 80070057
2015-07-29 23:47:15:417 476 318 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
2015-07-29 23:47:15:417 476 318 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://SJDC-SCCM-PR.xxxxx.org:8530/ClientWebService/client.asmx
2015-07-29 23:47:15:427 476 318 IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 13; does use network; is at background priority
2015-07-29 23:47:15:622 476 318 IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 13) stopped; does use network; is at background priority
2015-07-29 23:47:15:792 476 318 Agent  * Added update {1B7F8001-ED5B-4E14-B712-EBF5D45B3E0E}.201 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {5FC10D02-C5FF-4A60-9F4B-B34BB8164004}.200 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {9B29D104-997F-475E-99B1-854C30CB4E88}.201 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {15D2ED04-1EB8-4E57-9E87-04C53FF227A0}.203 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {95F3ED06-4300-4CB3-B03B-7CD333CA0A30}.201 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {C7E9B907-AD27-4B2C-804B-45751A010516}.202 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {9E059209-E554-4892-BE02-BB13A243020C}.202 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {01A0100C-C3B7-4EC7-866E-DB8C30111E80}.201 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {E4DF9F0C-4374-46CC-AB23-E05468E77567}.201 to search result
2015-07-29 23:47:15:792 476 318 Agent  * Added update {F0992D0D-FACC-462B-8600-14E768077C1E}.201 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {AB85430E-D8A2-4F3E-BA48-F6454F9D2057}.200 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {14407C0E-FB8C-4F5E-B538-4E87E9B58D7B}.201 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {05ADE010-DC77-404D-AA6A-29A35B2158C6}.201 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {231F6F11-1E52-462E-9D87-9F389DD0BEB7}.277 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {C883A912-B4F8-49A2-9BEE-5A3E8F3939E4}.200 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {2A5DC816-8A24-4301-AB89-FCD84410B91B}.202 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {662C0517-7290-46D3-AB84-4CEEC6F7B3BB}.203 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {BB49CC19-8847-4986-AA93-5E905421E55A}.103 to search result
2015-07-29 23:47:15:793 476 318 Agent  * Added update {36696F1A-EB7A-48DB-A69B-FAE68B1FBF58}.200 to search result
2015-07-29 23:47:15:795 476 318 Agent  * Added update {431C4EF0-4999-4BEE-AF65-1DF0CB8AAEAB}.201 to search result
2015-07-29 23:47:15:795 476 318 Agent  * Added update {8BB29AF2-47B2-439E-B999-3176C23A8E8B}.203 to search result
2015-07-29 23:47:15:795 476 318 Agent  * Added update {228676F3-8545-444C-A7E0-4DF7B9C2B4D6}.201 to search result
2015-07-29 23:47:15:795 476 318 Agent  * Added update {E7EECEF3-EADE-4C78-B559-4D8F87A3D6EE}.201 to search result
2015-07-29 23:47:15:795 476 318 Agent  * Added update {1D9D36F4-7888-466B-9563-A633B5DE4841}.200 to search result
2015-07-29 23:47:15:795 476 318 Agent  * Added update {086110F9-6500-4ADA-902D-7861CD2CD90B}.214 to search result
2015-07-29 23:47:15:795 476 318 Agent  * Added update {67E57AFC-42AF-497B-BFF3-FAF2C0880CE3}.201 to search result
2015-07-29 23:47:15:795 476 318 Agent  * Added update {AAA28BFC-6214-4475-A0EB-E57C780011AA}.200 to search result
2015-07-29 23:47:15:815 476 318 Agent  * Found 137 updates and 80 categories in search; evaluated appl. rules of 1023 out of 1761 deployed entities
2015-07-29 23:47:15:839 476 318 Agent Reporting status event with 110 installable, 99 installed,  0 installed pending, 0 failed and 0 downloaded updates
2015-07-29 23:47:15:846 476 318 Agent *********
2015-07-29 23:47:15:846 476 318 Agent **  END  **  Agent: Finding updates [CallerId = CcmExec  Id = 1]
2015-07-29 23:47:15:846 476 318 Agent *************
2015-07-29 23:47:15:846 476 318 IdleTmr WU operation (CSearchCall::Init ID 1, operation # 4) stopped; does use network; is not at background priority
2015-07-29 23:47:15:846 476 318 IdleTmr Decremented idle timer priority operation counter to 0
2015-07-29 23:47:15:932 5012 13d8 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = CcmExec]
2015-07-29 23:47:16:251 5012 13d8 COMAPI  - Updates found = 137
2015-07-29 23:47:16:251 5012 13d8 COMAPI ---------
2015-07-29 23:47:16:251 5012 13d8 COMAPI --  END  --  COMAPI: Search [ClientId = CcmExec]
2015-07-29 23:47:16:251 5012 13d8 COMAPI -------------
2015-07-29 23:47:15:994 476 1198 Report REPORT EVENT: {3F56F763-AEF2-4E9A-BDFB-4FB6A0266134} 2015-07-29 23:47:15:829+0800 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 CcmExec Success Software Synchronization Windows Update Client successfully detected 137 updates.
2015-07-29 23:47:16:003 476 1198 Report REPORT EVENT: {1DDB3088-86A3-4378-95B4-FEBD71285487} 2015-07-29 23:47:15:839+0800 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 CcmExec Success Pre-Deployment Check Reporting client status.
2015-07-29 23:47:16:003 476 1198 Report CWERReporter finished handling 10 events. (00000000)
2015-07-29 23:47:16:003 476 1198 Report CWERReporter finished handling 10 events. (00000000)
2015-07-29 23:47:16:004 476 1198 Report CWERReporter finished handling 10 events. (00000000)
2015-07-29 23:47:16:004 476 1198 Report CWERReporter finished handling 10 events. (00000000)
2015-07-29 23:47:20:844 476 1198 Report CWERReporter finished handling 9 events. (00000000)
2015-07-29 23:57:18:603 476 71c AU Earliest future timer found: 
2015-07-29 23:57:18:603 476 71c AU    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-07-30 08:04:42, not idle-only, not network-only
2015-07-29 23:57:19:604 476 12ec AU ###########  AU: Uninitializing Automatic Updates  ###########
2015-07-29 23:57:19:651 476 12ec WuTask Uninit WU Task Manager
2015-07-29 23:57:19:715 476 12ec AU Earliest future timer found: 
2015-07-29 23:57:19:715 476 12ec AU    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-07-30 08:04:42, not idle-only, not network-only
2015-07-29 23:57:19:740 476 12ec AU Earliest future timer found: 
2015-07-29 23:57:19:740 476 12ec AU    Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2015-07-30 08:04:42, not idle-only, not network-only
2015-07-29 23:57:19:808 476 12ec Service *********
2015-07-29 23:57:19:808 476 12ec Service **  END  **  Service: Service exit [Exit code = 0x240001]
2015-07-29 23:57:19:808 476 12ec Service *************
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July 29th, 2015 12:07pm

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

August 29th, 2015 4:23pm

Since no one has answer this post, I recommend opening  a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.

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September 5th, 2015 12:20pm

This topic is archived. No further replies will be accepted.

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