Hi guys,

I have a problem in SCCM: When I try to install software by the "Software Center" I get the following error:

The software change returned error code 0x87D00607 (-2016410105).

The Boundary were created but the error remains.

I ask for help!

Thank you!

0x87D00607 = "content not found" . . .

Do you have boundaries associated with boundary groups and a DP assigned to the boundary group? What does cas.log show? Contenttransfermanager.log? LocationServices.log?

Jeff

check everything Jeff mentioned, also make sure the content is actually distributed to the DP.

Hello Jeff, thanks for the help!

Boundaries associated with boundary groups and the DP assigned to the boundary group?
Yes, the boundary is configured and associated with PD.

Log - CAS.log

Location update from CTM for content Content_94895d8b-9cba-4149-9644-d2ba3b268bd0.1 and request {AE8A0E1E-8FD0-4432-B78C-560999E1406D} ContentAccess 11/05/2015 13:19:24 10756 (0x2A04)

Download request only, ignoring location update ContentAccess 11/05/2015 13:19:24 10756 (0x2A04)

Releasing content request {AE8A0E1E-8FD0-4432-B78C-560999E1406D} ContentAccess 11/05/2015 13:38:46 8008 (0x1F48)

Canceling CTM job {47F447CD-CDA6-49BD-9B78-6F2EF253536D} for content Content_94895d8b-9cba-4149-9644-d2ba3b268bd0.1 ContentAccess 11/05/2015 13:38:46 8008 (0x1F48)

Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\f with Error 0x00000002. ContentAccess 11/05/2015 13:38:46 8008 (0x1F48)

Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\f.BCWork with Error 0x00000002. ContentAccess 11/05/2015 13:38:46 8008 (0x1F48)

Requesting locations synchronously for content Content_6af3625a-2dce-435f-ba66-54f0c6da0dd3.1 with priority Foreground ContentAccess 12/05/2015 11:21:28 6864 (0x1AD0)

The number of discovered DPs(including Branch DP and Multicast) is 0 ContentAccess 12/05/2015 11:21:28 6864 (0x1AD0)

Requesting content 841aa0b3-b998-4630-b466-51a25d98dd56.1, size(KB) 0, under context System with priority Medium ContentAccess 12/05/2015 23:03:36 10360 (0x2878)

User policy requested with no user credentials. ContentAccess 12/05/2015 23:03:36 10360 (0x2878)

Invalid user. ContentAccess 12/05/2015 23:03:36 10360 (0x2878)

Submitted CTM job {704CE93B-209F-497E-A980-CE143051B541} to download Content 841aa0b3-b998-4630-b466-51a25d98dd56.1 under context System ContentAccess 12/05/2015 23:03:36 10360 (0x2878)

Successfully created download  request {23FC5723-5270-4095-89E1-2E5C5E359F05} for content 841aa0b3-b998-4630-b466-51a25d98dd56.1 ContentAccess 12/05/2015 23:03:36 10360 (0x2878)

Location update from CTM for content 841aa0b3-b998-4630-b466-51a25d98dd56.1 and request {23FC5723-5270-4095-89E1-2E5C5E359F05} ContentAccess 12/05/2015 23:03:39 10360 (0x2878)

Download location found 0 - http://VMSVSYSTEM-CENT.antlia.local/SMS_DP_SMSPKG$/841aa0b3-b998-4630-b466-51a25d98dd56 ContentAccess 12/05/2015 23:03:39 10360 (0x2878)

Download request only, ignoring location update ContentAccess 12/05/2015 23:03:39 10360 (0x2878)

Download started for content 841aa0b3-b998-4630-b466-51a25d98dd56.1 ContentAccess 12/05/2015 23:03:39 2852 (0x0B24)

Download completed for content 841aa0b3-b998-4630-b466-51a25d98dd56.1 under context System ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

Hash verification succeeded for content 841aa0b3-b998-4630-b466-51a25d98dd56.1 downloaded under context System ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

Saved Content ID Mapping 841aa0b3-b998-4630-b466-51a25d98dd56.1, C:\Windows\ccmcache\g ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

Download succeeded for download request {23FC5723-5270-4095-89E1-2E5C5E359F05} ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

Error: DeleteDirectory:- Failed to delete Directory  with Error 0x00000003. ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

Error: DeleteDirectory:- Failed to delete Directory C:\Windows\ccmcache\g.BCWork with Error 0x00000002. ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

Releasing content request {23FC5723-5270-4095-89E1-2E5C5E359F05} ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

All references to Content 841aa0b3-b998-4630-b466-51a25d98dd56.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

Saved Content ID Mapping 841aa0b3-b998-4630-b466-51a25d98dd56.1, C:\Windows\ccmcache\g ContentAccess 12/05/2015 23:03:43 9068 (0x236C)

Requesting content 841aa0b3-b998-4630-b466-51a25d98dd56.1, size(KB) 0, under context System with priority Medium ContentAccess 12/05/2015 23:03:44 2852 (0x0B24)

Saved Content ID Mapping 841aa0b3-b998-4630-b466-51a25d98dd56.1, C:\Windows\ccmcache\g ContentAccess 12/05/2015 23:03:44 2852 (0x0B24)

Content for 841aa0b3-b998-4630-b466-51a25d98dd56.1 was found in cache ContentAccess 12/05/2015 23:03:44 2852 (0x0B24)

Saved Content ID Mapping 841aa0b3-b998-4630-b466-51a25d98dd56.1, C:\Windows\ccmcache\g ContentAccess 12/05/2015 23:03:44 2852 (0x0B24)

Releasing content request {A84442D4-60DA-45E7-95B6-AFC44FC4370E} ContentAccess 12/05/2015 23:13:14 2392 (0x0958)

All references to Content 841aa0b3-b998-4630-b466-51a25d98dd56.1 in cache have been removed.                   Content will be Tombstoned. ContentAccess 12/05/2015 23:13:14 2392 (0x0958)

Saved Content ID Mapping 841aa0b3-b998-4630-b466-51a25d98dd56.1, C:\Windows\ccmcache\g ContentAccess 12/05/2015 23:13:14 2392 (0x0958)

Thank's 

Allan

That all looks pretty normal. . .as was stated, make sure the DP at the location actually has the content.

Jeff

Jeff,

The content is in DP, but his status is: Waiting content pretest.

The Distribution Manager is waiting for the content of ACM00012 package is pre-configured on the distribution point. You must manually configure the pre-ACM00012 package on the distribution point before the content is available.

Did you pre-stage the content on the distribution point? If so, did you follow the process here: https://technet.microsoft.com/en-us/library/hh692395.aspx

Jeff

This option was already activated.

I'm trapped in this strange error.

So, you created the prestage content file and distributed the content to the DP? Did you extract the content from the pre-stage file?

I guess please provide some more detail about how the content was distributed and maybe we can help.

Thanks,

Jeff

How large is your package and have you ran a validation of it on the DP to verify that it's ok?

Do see any IIS traffic in your DP IIS logs?

Also are your DP configured for HTTP or HTTPS only access?