Software metering processor failing to process usage file on multiple computers.

Hi, I have multiple error messages on the software metering processor failing to process usage file do to bat usage start or stop time.
I've checked the time settings on clients and the server and both have the same settings, correct time and the same timezone.

Any Ideas what might be causing this?

Severity Type Site code Date / Time System Component Message ID Description
Error Milestone 23.3.2015 10:22:58 SCCM Server SMS_SOFTWARE_METERING_PROCESSOR 5614 Software Metering Processor failed to process the usage file "0S0E51L5.MUX" for client "*" because a record contained a bad usage start or end time value.  Usage times are rejected if the start time is greater than the end time, the end time is in the future, or the end time is more than 90 days old.    Possible cause: The clock on the client computer is not accurate or has been recently changed.   Solution: Reset the time on the client computer to the current time.    Problem: The time on the Configuration Manager Site Server is incorrect.   Solution: Reset the time on the Configuration Manager Site Server to the current time.


March 23rd, 2015 6:32am

Is there anymore information available in the swmproc.log on the site server?

Are there any files in the inboxes\swmproc.box\corrupt directory on the site server?

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March 23rd, 2015 11:58am

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