Hi All,

I have been scratching my head with issues that all clients are experiencing with installing Software Updates.
The latest deployment of Monthly Updates has come back in the deployment tab as Unknown and after having a closer look at the windowsupdate.log on the client machines they are all having the following errors.

2015-08-20 10:24:05:498 624 1ba0 Misc FATAL: SOAP/WinHttp - SendRequest: SSL Cert security check failed. error 0x80072ef3
2015-08-20 10:24:05:498 624 1ba0 PT WARNING: GetAuthorizationCookie failure, error = 0x80244004, soap client error = 4, soap error code = 0, HTTP status code = 200
2015-08-20 10:24:05:498 624 1ba0 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244004
2015-08-20 10:24:05:498 624 1ba0 PT WARNING: PopulateAuthCookies failed: 0x80244004
2015-08-20 10:24:05:498 624 1ba0 PT WARNING: RefreshCookie failed: 0x80244004
2015-08-20 10:24:05:498 624 1ba0 PT WARNING: RefreshPTState failed: 0x80244004
2015-08-20 10:24:05:498 624 1ba0 PT WARNING: Sync of Updates: 0x80244004
2015-08-20 10:24:05:498 624 1ba0 PT WARNING: SyncServerUpdatesInternal failed: 0x80244004
2015-08-20 10:24:05:498 624 1ba0 Agent  * WARNING: Failed to synchronize, error = 0x80244004
2015-08-20 10:24:05:499 624 1ba0 Agent  * WARNING: Exit code = 0x80244004

Recently I had to renew a certificate for the DP as it expired and since then it has not worked, I have renewed the IIS/Web Server certificate without issue and when troubleshooting the certificate appears to be working fine and WSUS is fine no errors in the site status.

Its a single site server and has all components on the one server.
When I try to Server URL = https://FQDN:8531/SimpleAuthWebService/SimpleAuth.asmx or even Server URL = https://FQDN:8531 IE returns the error page cannot be displayed. So in my mind it all points to a certificate error but it appears fine.

Any help/ideas would be much appreciated.

• Edited by ACC_2 Thursday, August 20, 2015 1:19 AM

Hi,

I recommend you capture the network using netmon to see what happened.

http://www.microsoft.com/en-us/download/details.aspx?id=4865

Please also refer to the thread below:

Client Updates Failing - WindowsUpdate.log 0x80244004

https://social.technet.microsoft.com/Forums/en-US/a1c81d16-d5d0-4367-bae6-3338aab0633f/client-updates-failing-windowsupdatelog-0x80244004?forum=configmanagersecurity