Good Day,

I have deployed software updates to a test collection and am receiving this error when trying to install them:
Software Updates Installation - Error
An error was encountentered while attempting to install software updates. Please contact your system administrator for assistance.

Can someone point me to the log I can review to resolve this? Has anyone else had this problem? Previous updates have worked for me.

Thx in advance.

• Changed type Eric Zhang CHN Tuesday, September 15, 2009 10:11 AM no response

There are several logs on the client that you will have to look into. To begin with, following are some of them:
Underc$\WINDOWS\system32\CCM\Logs:

WUAHandler UpdatesStore UpdatesHandler UpdatesDeployment ServiceWindowManager RebootCoordinator CAS
Unser:c$\WINDOWS\
WindowsUpdates
You can post any errors here if you do not understand what they mean.

As this thread has been quiet for a while we will be changing the issue type to General Discussion.

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If the issue has been resolved, wed love to hear your solution. By sharing your experience you can help other community members facing similar problems.

Thanks!

Here an excerpt from UpdatesDeployment.log:

InstallUpdates Initiated by user

Action not allowed in pause state

InstallUpdates failed, error 80040271

Failed to initiate installation of updates, error = 0x80040271

May be it is because I had to reset the (virtual) computer with "Downloading 0%".

For me it helped to start BITS (Background Intelligent Transfer Service).