Software Update Scan: Failed to populate from CCM_SoftwareUpdatesClientConfig instance, error 0x80004005

Hey Guys,

has anyone ever seen this error when scanning for Software Updates (scanagent.log)? It is happening on a remote management point/SUP which should get the updates from itself. Mpcontrol.log/wsusctrl.log are looking good and Package Distribution is working fine. Just the Software Updates do not work.

The Windowsupdate.log is showing some errors too: WARNING: PTError: 0x80248014/WARNING: Initialization failed for Protocol Talker Context: 0x80248014 The other logs are looking good so far.

We are already on SP1 but i think the error was there before. I just missed to check this before i upgraded. 

What i already did:

- reinstalled SCCM Client

- repair WMI

- reinstall SUP/MP role

- reinstall Windows Update Agent 3.0

So any help is really appreciated.

best regards

Philipp

February 27th, 2013 8:27am

This single line of a logfile does not help much. Please upload U*.log, WUAHandler.log, ScanAgent.log and WindowsUpdate.log to Skydrive.
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February 27th, 2013 8:38am

Hi.. ok sorry here we go:

https://skydrive.live.com/redir?resid=6B65DBF2183A9C27!114&authkey=!AHGi_bzIOFhMNBA

best regards

Philipp

February 27th, 2013 9:18am

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

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February 7th, 2015 1:59pm

Since no one has answer this post, I recommend opening  a support case with CSS as they can work with you to solve this problem.

April 25th, 2015 9:59am

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