Skype for business client update through SCCM 2012 R2

Hi everyone,

I have Window 7 64bit environment with Office 2010 and Lync 2013 apps installed.

i want to update Lync 2013 to Skype for Business clients.

i created Application deployment in SCCM, see it in Software center in client side, installation starts with status Installing and goes forever.

i can see exe files in C:\Windows\ccmcache folder on client.

and then error as below:

the software change returned error code 0x87d00213(-2016411117)

what is the reason? i cannot update lync 2013 from sccm.

thanks beforehand.


  • Edited by DilmuratZ Wednesday, April 29, 2015 5:19 AM
April 29th, 2015 5:18am

We have SCCM 2012 R2 and we are not able to find update KB2889923 when searched in SCCM software Updates. 

I tried to import this Update in WSUS and then ran synchronise in sccm. But this Update is still not showing up in SCCM.

Any one else has this issue?

Free Windows Admin Tool Kit Click here and download it now
August 5th, 2015 6:12am

We have SCCM 2012 R2 and we are not able to find update KB2889923 when searched in SCCM software Updates. 

I tried to import this Update in WSUS and then ran synchronise in sccm. But this Update is still not showing up in SCCM.

Any one else has this issue?

Have you selected Skype/Lync as product on your software update point?

Edit: Oh, KB2889923 has been superseeded btw. There's another update doing the work instead.

Double edit: If I'm not mistaken, KB2889853 is the new update you're lookin

August 5th, 2015 9:15am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics