Hello, I'm using sharepoint services 3.0. Have been for years in our company. About 6 months ago we turned on site usage reporting. All seemed well. I think recently its showing inaccurate info though. Some days it works..and some days it just shows all 0's. I have no idea why. We're also on SP1 as well of sharepoint 3.0. Any advice on how to troubleshoot this one?!?

anyone?

For Alternative solution you may think CardioLog Lite for SharePoint 2007 includes a set of 3 basic SharePoint usage reports: Unique Users, Visitors and Page Views. Additional trial (14-days) reports are provided with the free download.Please try to install and see what is the results :CardioLog Lite For above problem Make sure that yourCentral Administration > Operations > Usage Analysis Processing usage analysis processing time your sever not Shutdown OR busy with Backup operations...K.Mohamed Faizal, Solution Architect, Singapore http://faizal-comeacross.blogspot.com/

Hi Please make sure that the following timer jobs are running successfully by central admin operation -> "Timer job status.1.Office SharePoint Usage Analytics Log Import2.Office SharePoint Usage Analytics Log Processing3.Usage AnalysisAlso, please be sure that you haven't run out of disk space on the drive where the usage report is located. If problem still remains, please have a look on ULS Logs about detailed information and cite it here for further troubleshooting. Thanks! Best Regards!

Everything says "Succeeded" theres plenty of space on the server as well. What logs, where are they located? This is a screenshot of what happens sporadically throughout the month. Notice the 0's.

Hi The ULS Log locates in Program Files\Common Files\Microsoft Shared\web server extensions\12\LOG folder by default. If youre not sure whether youve change the logs file location, get the log file location by clicking central admin site -> Operations -> Usage Analysis Processing. Please have a look on the log file about the date with 0 usage report. Assome related issue has been fixed in the hotfix, you can install SP2 and the latest hotfix to see whether problem has been fixed. Where to download and how to install the latest update of WSS 3.0 , please refer to: http://technet.microsoft.com/en-us/office/sharepointserver/bb735839.aspx Best Regards!

Any drawbacks to installing SP2 you think? I know sharepoint is touchy about things... b.t.w, theres like 15 files with the same date... which one do I look at?

I'm having this exact issue and SP2 did NOT resolve it....do we have a fix yet? Denise