We're using SharePoint 2010, with Office 2013 on Windows 7. I had a signature workflow set up, that was working correctly until recently (I'm assuming an update somewhere caused it to stop working correctly). Our Word documents have 3 signatures: A, B, and C, all configured with the email addresses of the desired signees. The workflow routes the document sequential to C, B, and then A. This was working fine. Now, for some reason, when person C gets the workflow notice, opens the document, opens the task, and clicks "sign", the signature line for A is brought up. I ran some tests, and the signature line that appears is the first unsigned one in the document. Is there some way to get it to go to the correct signature again, without having to modify either the order of signatures in the document or change the routing?

Since when you are facing this issue

what changed are done in workflow, server or site since then

did we see any error message in ULS logs, event viewer or sharepoint site

When you say it is not working, what do we mean by that

Any other site collection, web application facing same issue