Sharepoint incoming email settings bouncing back

Hi all,

recently we had inceased our SMTP incoming email setting from 2MB to 10MB  and our exchange server has 13.5MB limit but we are still could bot send the files above 8MB.

when we are sending 8 MB file it is bouncing back again

please hep me to figure it out

September 1st, 2015 8:11am

Did you also increased session size limit as well:

If this does not help, can you also paste text from bounced email?

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September 1st, 2015 9:03am

Hi Mohit,

Thanks for update.

if we increase the limit message size to 10MB--->10240KB

what we should be the limit session(it is same as 10MB) or double from Limit message size?

could you please let us know how to check the funcitionality?

please find the error below Error:

Delivery has failed to these recipients or groups:
This message is too large to send. To be able to send it, make the message smaller, for example, by removing attachments.

September 1st, 2015 9:20am

Session limit should be always multiple of message size. Normally it should be equal to number of messages per connection x message size limit. You should increase this limit and observe if you are able to send attachments fine.

Hope this

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September 1st, 2015 10:27am

Hi

Just wondering, if your issue stands resolved or are you still facing the same?

September 13th, 2015 2:21am

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