Sharepoint 2013 Customize/repair outgoing e-mail content for Personal Sites

We have upgraded our Personal Site collection from 2010 to 2013 and the preliminary users in the new farm receive e-mails from the system suggesting people to connect with.  The problem is links in the emails are broken and I would like to know how to go about repairing them.

The e-mails come from '' sent by the My Site Host.

Subject: We found some suggestions for you on SharePoint

You may know
    User 1
    User 2

If you don't want to see emails like this, you can change your email settings.

Learn about opting out of suggestions and related topics in the Manage the information you share through your My Site article.

The links above are incorrect.  "Email settings" doesn't include a protocol or server, and the "Manage the information" link points to the central admin server help file, and that doesn't find any help using the article keywords specified so I get the message "We don't have anything in particular to recommend for what you're doing, but feel free to look around!".  Other users can't get to the central admin server so they just get a broken link.

Has anyone else faced this?  Thank you for your insight.

November 18th, 2013 4:17pm

Hi Brad  ,

According to your description, my understanding is that the links in the outgoing email content  for mysite is broken. In order to solve the problem more efficiently I need to clarify some information.

Is your email customized, when to send the email ? do you have the site address changed after upgrading, and the link still point to old address?

I recommend  that you use  PowerShells Invoke-AlertFixup command to update URLs.


Invoke-AlertFixup -site -oldurl


Please inform me freely if you have any questions.


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November 21st, 2013 9:27am

Hi Eric, thank you for replying.

In this case the site name has not changed and we have not customized e-mail settings for the My Site Host.  This is also a new type of social e-mail sent from Sharepoint 2013.  Sharepoint 2010 did not have this kind of e-mail.

Since the site name has not changed, the Invoke-AlertFixUp command would not apply in this case.  Note that the link for "email settings" is set to "?emailpref=1".  There's no server name or protocol defined at all.

I would appreciate any other advice.  Thank you.

November 21st, 2013 3:37pm

Hi Brad,

Have you managed to find a solution for this issue? I'm facing the same problem.

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January 21st, 2014 12:38pm

Hi Jaksa,

No, I haven't been able to find any help on this.  Good luck to you :)

January 21st, 2014 7:07pm


Did you ever get a resolution on this?

We have a client that is experiencing the exact same issue.

Thank you,
Carl Frank
Marquam Group

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April 22nd, 2014 5:54pm

Hi Carl,

No sir, we haven't found a way to repair this.

April 22nd, 2014 6:41pm

Hello Brad!

I wonder if this issue was solved after long time. Was it solved automatically with any cumulative update?

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April 21st, 2015 9:22am

I did a later upgrade and installed the September 2014 CU before releasing in production.  After that upgrade I noticed that these emails were not being sent by the personal site collection anymore.  We have outgoing mail configured on the personal site web application, and I'm not aware of any other difference in config between our initial setup and the production rollout other than that CU.  It just doesn't seem to send these mails anymore so there hasn't been anything to fix.
April 22nd, 2015 9:44pm

The only thing I found out is that the "?emailpref=1" link should in fact be:


This will allow the user to opt out of this email.

But I am still wondering how this email template could be fixed.

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June 18th, 2015 2:31am

We have the same thing happening here, I'm wondering where SharePoint is grabbing the links from in the first place?

September 4th, 2015 5:38pm

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