Hi Guys,

a few users are editing and uploading a shared MS Word document. This works great except that several times a day, styles are messed up and lose their numerings, indents, etc.

Only work around is to use the Organizer to copy/paste styles definition from a previous stable version of the document.

They all have Office 2013 and none is using the Web App, but access the document through the explorer view.

Every used styles are attached to the document (no .dot) and set to not update automatically.

Sure copy/pasting from other documents could cause this, but even when document has been cleaned up and is in fine tuning with no copy/pasting from other sources, that could happen.

Does anyone have any clue on what we're doing wrong ? Or even maybe some settings of our SP is wrong ?

KR,

Nico

Hi Nico,

Since the document is shared to multiple users, there can be the possibility of the issue occurs during the co-authoring.

By default, there is no option can be set to change style of a document stored in SharePoint site by some rule or automatically.

If you have versions enabled, could you please check them and find out when the document has been changed styles, and test the issue again.

The issue could be caused by client sides or improper user behavior.

Regards,