SharePoint Timer Service not starting due to a logon failure

Hello everyone,

SharePoint Timer Service on my SharePoint Web Server stops by itself every couple of days or so. Trying to restart it gives me the following error:

Windows could not start the SharePoint 2010 Timer service on Local Computer.

Error 1069: The service did not start due to a logon failure.

I am able to start it after retyping the SP Service Account password. SP Service Account has Administrative rights to the machine. There are other services with the same logon, Web Analytics Service being one of them, that don't display the same behaviour.

I am not sure if this is an Active Directory issue.

Has anyone experienced this condition?


July 20th, 2011 6:26pm


Verify that the service account you are using is not disabled and that password hasn't expired.

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July 20th, 2011 6:32pm

Hi Henrik, the account and password are fine. After reentering the password, the service starts fine. It runs for a day or two and it stops again. The service account is used by other services which are fine.

July 20th, 2011 7:06pm

Could it be a group policy that is applied and maybe is restricting the accounts rights? Check security log for any failed login when the service stops.
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July 20th, 2011 7:39pm


Even I am having the same issue. but when I checked in the group policy the account has rights for "logon as a service" and this account is local administrator.. But still this issue is occuring again..

Is there any other things that I need to check..

  • Edited by MNRSPDev Tuesday, January 03, 2012 5:04 AM
January 3rd, 2012 4:53am

Hi Mike,

It seems that this account is not properly updated for Sharepoint environment. Run the below mentioned command and monitor further if you are still facing the same issue or not.

stsadm -o upgradefarmcredentials -userlogin <userid> -password <password>

followed by IISRESET

Hope this helps.

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January 3rd, 2012 8:37am

Dear Sumit,

I tried this command stsadm -o upgradefarmcredentials -userlogin <userid> -password <password>

But no use if I restart the server the sharepoint timer service stops and when I try to start it, that service fails to start due to logon failure..

January 4th, 2012 7:19am


My apologies as I mentioned wrong command. It is updatefarmcredentials but not upgrade. And even if it is not working, try to run Configuration wizard and see if the sites are running or not.

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January 5th, 2012 6:04am

Sites are running fine, But I don't why the sharepoint timer service is stopping all of a sudden.. The account has administrator privileges and Logon as a service permission.. I also checked event log but there is nothing related to SharePoint timer.. I don't know how track and solve this issue..
January 8th, 2012 11:14am


Please follow below steps

  1. Verify that the user account that is performing this procedure is a member of the Administrators group on the local computer.

  2. Click Start, click Administrative Tools, and then click Services.

  3. In the Services snap-in, right-click the Windows SharePoint Services Timer V4 service, and then click Properties.

  4. In the Service Properties dialog box, on the Log On tab, type the password for the account, confirm the password, and then click OK.

  5. Right-click the service, and then click Start.

Follow below URL for more clarification.



Ajit Shinde

  • Proposed as answer by ajitshinde Monday, July 30, 2012 10:19 AM
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July 16th, 2012 2:59pm

Try to the password with updatefarmcredentials ( run this on each server using -local)

Last options:

try to update the password manually and check if any other services are using the account and with wrong password.

can you check if the account locked out in AD? 

Try this,

Update the password manually and then check AD , if account is not locked out and still timer service not running, please paste the ULS logs here, if account is locked then please check the other services that this account is running under and change the password.

(Some times restarting netlogon service will solve this issue)

July 16th, 2012 4:42pm

Hello Mike,

Do you use Managed Service Account in SharePoint? If yes this is the issue and I resolved it by doing the following:

Go to Central Administration, Security, Managed Accounts

Click the farm account (that is the same as your timer service is running on) then Edit, Check Change Password Now and use existing password to change it in the configuration.

Regards, Alex Zoutenbier

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March 2nd, 2013 5:45pm

The best way to resolve this is to

1. Go to "Services"

2. Go to service properties

3. Select "Logon" tab

4. In user account, RE-Browse the account and enter the password.

5. HIT Start the service.

This should resolve the issue.

January 22nd, 2014 1:33am

All the possible scenarios and resolutions explained in this article. Hope it helps anyone looking for resolution



  • Edited by AdiCodes Monday, March 30, 2015 7:52 AM updated url as hyperlink
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March 30th, 2015 7:50am


Have you checked LogOn tab in Service Properties? If this account option is used you may want to check if the account that is running service is not disabled/locked out/deleted.

September 4th, 2015 9:51am

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