I created several SharePoint document libraries on our Team Site.  I used the Outlook button on the library tab and connected the document libraries, all works ok.

But when I select the "Connect to Office" button and check word for the library being available in the open menu, the SharePoint library does not appear. I tried to access the "+ add a place", but when I enter my login info, I receive a message saying that "It looks like I don't have Office 365 SharePoint".

I am using Office 2013 Professional. 

The goal is that I need to save and retrieve document from the document libs on Sharepoint.

thank you.

Hi,

Have you use SharePoint on-line site or SharePoint on-premise site?

From your description, I have done a test in my SharePoint 2013.

When the document library connect to office, The SharePoint library does not appear in the open/save as menu.

We can choose browse to add the site URL manually, then the site will appear under the SharePoint:

From the message that "It looks like I don't have Office 365 SharePoint", i guess you are adding "office 365 SharePoint".

Make sure the user have access to the SharePoint on-line site.

Besides, take a look at the similar issue post:

http://www.jstevensblog.com/post/Connect-to-Office-SharePoint-Sites-Not-Working-e28093-SharePoint-2010.aspx

https://social.technet.microsoft.com/Forums/en-US/b910832a-347e-445f-805f-f5407c788fda/connect-to-office-not-workin-from-sharepoint-2013-onpremesis-to-office-2013?forum=sharepointgeneral

Best Regards,

Lisa Chen